Exceptional

Friendly staff that made you...

Liked: Clear and inviting. Love the update. Looking forward in coming back for another stay.

Good stay.

Liked: Slow service. Felt like they were short staffed. Food was tasty though. Again it is rural nova Scotia they did their best.
Disliked: Not much. It felt like slow. We were there for a conference.

Very good

Fantastic getaway close to home

Liked: Beautiful property! Easy parking. The staff in the restaurant were SO nice! Loved the whole stay!

Good

Liked: I really like the staff. Everyone was very friendly and helpful. We felt very welcomed. The new renovated rooms are nice. We really enjoyed our steak meal, it was delicious!!
Disliked: This was our second time coming to the hotel. The first time I notice sawdust on the back of the door and cobwebs in the room. The second stay, the floors had stains (just a little more scrubbing was needed), cobwebs on the ceiling lights and other areas and a dirt towel was left hanging on the back of the door. Friday we got to enjoy the pool and hot tubs but on Saturday night we did not. The other guests did not have control of their children (which is out of the hotel’s control) however, when the children are running around and miss using the hot tubs (being very rowdy and very load) they should be asked to leave if they are not going to respect the facility’s rules and the other guests. We waited for the children to leave for our turn in the hot tub but instead the front desk clerk came down and put caution tape around the two hot tubs. I personally had to leave my family and go back to my room because the children were so very loud it hurt my ears. My family followed me shortly after because they found it uncomfortable loud. Also, the parents of these children were in the pool room having a great time drinking and hiding their liquor bottles/cans from the workers and guess. Again, I know this is out of your control to a certain degree. This was March break weekend so, I excepted a lot of children being around and I love excitement and seeing everybody enjoying their time but we also wanted to enjoy our time in the hot tub and pool. I’m assuming both of the hot tubs were not broken, I’m assuming the caution tape was put up on both hot tubs because they were being disrespectful to the property and the workers didn’t want the hot tubs to get broken. Instead of closing the hot tubs down perhaps you can tell the other people to leave because they are not following the rules and being respectful and then all your other guess can enjoy the facilities that they also paid for.

Superb

Exceptional

Exceptional