Complaints were handled in a good manner; no free breakfast but free parking; overall, it was okay but the heat situation which caused very disrupted sleep made it disappointing. Remodel is "in the works" according to morning clerk.

Liked: $20 restaurant gift card due to heat. Free hot chocolate. Free, first come, first served parking. Great location.
Disliked: The room heat was all controlled by the front desk which we had adjusted upon check in to 70 degrees, but after returning for the night the room temperature was 76 and we had to call for an adjustment again. I woke up several times throughout the night because it still stayed hot. The clerk apologized in the morning and gave us a $20 restaurant gift card.

Very good

Very good

Liked: Clean, Tidy, Staff is nice and helpful
Disliked: The room is too cold but seems like cannot adjust from the room, other than that the room is good

Good

Pleasant

Good

Liked: No place to sit outside for coffee

Great location and very clean!

Liked: The room was very clean and the bed comfortable. Temperature was comfortable in the room and property had good security on the entry to the hallways and room. Very nice place.Nothing bad about the room at all.
Disliked: First of all, the parking lot is very tight with small parking spots. When we arrived there was no parking available and we were told they would have to valet park due to the full lot. Parking was $29/night and I found garage two blocks away for $20/night which was safer than having someone move my vehicle around in a very tight/small lot.

We wouldn’t stay here again.

Liked: Good location for what we needed. The woman at the front desk that checked us in was very nice.
Disliked: I thought the balcony was private from the pictures I seen. Didnt get creamer, sugar or straws with my coffee the next day. The hallway is pretty loud from people coming in and out. Doors are loud when they close.

Exceptional

Exceptional