Complaints were handled in a good manner; no free breakfast but free parking; overall, it was okay but the heat situation which caused very disrupted sleep made it disappointing. Remodel is "in the works" according to morning clerk.

Liked: $20 restaurant gift card due to heat. Free hot chocolate. Free, first come, first served parking. Great location.
Disliked: The room heat was all controlled by the front desk which we had adjusted upon check in to 70 degrees, but after returning for the night the room temperature was 76 and we had to call for an adjustment again. I woke up several times throughout the night because it still stayed hot. The clerk apologized in the morning and gave us a $20 restaurant gift card.

Recommend it 100%!!

Liked: Great location, very tidy and comfortable. Had everything we needed . Great staff!! Helpful , very nice and professional. We were able to grab public transportation anywhere walking distance. Plenty of food options and convenient stores.
Disliked: Our first night , we could not sleep because there was filming going on outside at 5am . But we were informed the day before we arrived that filming was going to occur .

Good

Liked: Cleanliness, location
Disliked: No vending machine of water or something else to drink. I arrived in the evening and I was thirsty.

NOT PLEASANT

Disliked: Entrance door to the room building did not work so we had to go to the next building to enter and go through the balcony to get to our building so we could enter our room, difficult to do with luggage. Loud music being played in vehicles in parking lot from what I assume where guest?

Exceptional

Clean, comfortable and great location.

Liked: We liked the location, the parking lot with cameras was nice, and the room was very comfortable. The front desk staff were excellent and the cleaning crew asked if we needed anything (that rarely happens!).
Disliked: There is a lot of traffic noise but with ear plugs, we slept well.

Good

Disliked: We stayed there for 3 days and the Wi-Fi never workedThe smell of disinfectant in the bathroom was unbearable, it was too strong

Superb

Super clean, the staff was...

Liked: The location is smack dab in the middle of the city with the cutest delicatessen called Schneiders Deli connected behind the office. A MUST HAVE for breakfast. Family owned and operated.
Disliked: The rooms are warm. They need a/c units. There is ac but you can’t control it.

convenient place, not worth price...

Liked: the property was in a good location! it was walkable distance from restaurants, good sights to see, stores, and everything we needed for this trip.
Disliked: the staff was annoyed when we had questions about how to access our room and the security deposit. i work in a customer service job so i dont feel like i had an attitude or needed much attention, was just asking simple questions. the security deposit should also be made more clear before booking.