Complaints were handled in a good manner; no free breakfast but free parking; overall, it was okay but the heat situation which caused very disrupted sleep made it disappointing. Remodel is "in the works" according to morning clerk.

Liked: $20 restaurant gift card due to heat. Free hot chocolate. Free, first come, first served parking. Great location.
Disliked: The room heat was all controlled by the front desk which we had adjusted upon check in to 70 degrees, but after returning for the night the room temperature was 76 and we had to call for an adjustment again. I woke up several times throughout the night because it still stayed hot. The clerk apologized in the morning and gave us a $20 restaurant gift card.

Superb

Disliked: The parking

Superb

Exceptional

all the way from Scotland...

Liked: location was perfect

Very good

Liked: Didn’t think there was a breakfast.

Short stay, good location

Liked: Good location, friendly staff.
Disliked: Dust in the room. I spent the night coughing.

We won't go back. See...

Liked: Parking and location were excellent! Staff was attentive and helpful.
Disliked: The temperature of the room could not be regulated and it was too hot in the room to sleep comfotably. We opened the window even though it was on the first floor and easily entered by passersby. It was terribly noisy. So we had a choice--hot or noisy and dangerous. Not a good situation.

Exceptional

A hidden gem

Liked: This motel is a gem! Walking distance to magnificent mile. There is an excellent little breakfast deli on property. The front desk staff is extremely friendly. And I can’t express enough how clean the room was. The bed was very comfortable as well. I was really pleasantly surprised and would definitely stay here again.