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Oakfield Hotel & Suites Ascend Hotel Collection eef - (888) 323-5826
Oakfield Hotel & Suites Ascend Hotel Collection, 2729 Monroe Avenue, Rochester, NY -(888) 323-5826
Area: Rochester East
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3.25
HOTEL RATING: 
PLEASANT
3.25 out of 5 (119 Ratings)
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Hotel Description
Fully renovated in January of 2025. The Oakfield offers calm peaceful guest rooms with a tranquil decor. Full lobby and continental breakfast coffee and snacks available 24 hours a day. Complimentary wifi. All new sliding glass door walk-in showers. Fitness center and business center. Open lobby. Located in the heart of Rochester's shopping and entertainment district on Monroe Avenue. Only 12-minute drive to the airport. Located on the border of both the town of Pittsford and Brighton, less than 1000 feet away from the expressway ramps connecting you to downtown Rochester in under 9 minutes. Turn East towards the village of Pittsford and enjoy the views and walking paths of the Erie Canal lined with shops, restaurants, and ice cream treats. Nazareth College and St. John Fisher College are both within 5 minutes drive. If golf is your passion, you will find 7 ranked golf courses within a 10 minute drive including the PGA hosted Oak Hill Country Club within walking distance. The largest and family owned original flagship Wegmans Grocery store is located within a 5 minute walk or choose to simply cross the street to find a brand new Whole Foods grocery store directly across the street. We look forward to seeing you soon, your bed is ready!

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Air Conditioning
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Heating
` Private check-in/check-out
` Adult only
` Wheelchair accessible
` mini bar
` kitchenware
` 24-hour security
` Designated Smoking Area
` Free Wi-Fi
` Closet
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Electric vehicle charging station
` Linens
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Air conditioning in public area
` Heating in public area
` Walk-in shower
` Desk/workspace available
` Professional cleaning services
` Cleaning products available

Oakfield Hotel & Suites Ascend Hotel Collection Guest Reviews

Overall Average Score: 
Pleasant (3.25 out of 5)

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2

Disappointing - 2.0 out of 5

Sarah Sat, 15 February 2025

Decent. Comfortable beds. Cold shower....

Liked: The hotel is very clean and up to date with renovations.
Disliked: We were unable to check in using the KeySafe via digital code after 10pm therefore it was a hassle to get a staff member to come from another hotel to come and check us in (thanks to good ole technology that failed us). The shower in room 111 did not have running warm/hotel water in the shower which was disappointing for the money spent. The shower would run for a max of 3-4mins warm and immediately turn frigid cold without returning to warm/hot water. There was also no way to download Netflix however there was a Netflix channel option offered, but no way to sign in so we had to find something on cable. We also had to pay for movies on the TV. All in all, due to taking a cold shower, difficult check in using a digital kiosk, and not having Netflix , the value all in all was very low.

5

Exceptional - 5.0 out of 5

Burdsall Fri, 7 February 2025

Exceptional

Liked: Great renovation

5

Exceptional - 5.0 out of 5

Danny Sun, 26 January 2025

This Oakfield hotel is a...

Liked: Wow, this place is really nice. Everything is brand new and the rooms feel like I’m staying in a New York City 5-star hotel! Love the colors and furniture. We especially enjoyed the ice cold white wine from the mini bar and the complimentary chocolates they put out in our room when we first arrived.
Disliked: Wish there was a full service restaurant inside but we found a great steak house right down the street

3

Pleasant - 3.0 out of 5

Verified Hotel Guest Thu, 11 April 2024

Liked: Clean, close to the highway.
Disliked: Breakfast was awful only prepackaged pastries, plain cheerios, swetened yogurt, and some fruit. No bread, no protein. No elevator which was ok since we packed light. We didn't get any housekeeping service on our one full day.

2.5

Fair - 2.5 out of 5

Verified Hotel Guest Sun, 17 March 2024

Liked: Convenient to get to where I needed to go. All expressway entrances are a quick left or right.
Disliked: The furniture in the room needs to be replaced as well as the shower curtain. Staff courtesy depended on race of the staff member. Key card is cut off before 11, take everything on the first trip or be left standing at the entrance with no response.

0.5

Poor - 0.5 out of 5

Verified Hotel Guest Sat, 3 February 2024

Liked: I liked the price and location
Disliked: With the exception of one or two front desk reception the majority of reception were not friendly and have little people skills and could use training and customer service

4

Very Good - 4.0 out of 5

Verified Hotel Guest Tue, 12 December 2023

Disliked: Mold in shower crumbs on floor

4

Very Good - 4.0 out of 5

Verified Hotel Guest Sun, 26 November 2023

Liked: Nothing fancy here, but everything a tired travellet could need. We could control our own heat. The mattress was amazing! The microwave was kitchen sized, and the room fridge was bigger than most hotel sized, keeping all things cold. Freezer not great.
Disliked: There was only one small office chair. It would have been nice to have a sitting chair.

0.5

Poor - 0.5 out of 5

Verified Hotel Guest Sat, 16 September 2023

Liked: Entire experience was ruined by the man working the front desk. Outwardly rude and argumentative. Treated my family poorly from the get go.
Disliked: Entire experience was poor do to the awful treatment from the front desk clerk.

4

Very Good - 4.0 out of 5

Noel Wed, 16 August 2023

Liked: convenient, modern
Disliked: can't remember

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Oakfield Hotel & Suites Ascend Hotel Collection 2729 Monroe Avenue, Rochester, NY