Exceptional

Exceptional

We had a great time...

Liked: We liked how it included a hot tub inside the room, this was the whole reason we booked the room with the mountain view so beautiful.
Disliked: When we were going to use the hot tub for the first time the water would not come out. When we notified the staff the staff they notified maintenance immediately, but sadly we were checking out the next day n weren’t able to use the hot tub.

It's ok

Liked: The location where it was at was great, and how spacious it was, the whole cabin look was good.
Disliked: Carpets were stained, one of the closets had rat poop, wifi was weak and couldn't even watch TV,

Great location with comfy cabins...

Liked: Great location by the Pine Knot trailhead and very close to downtown Big Bear. Property had cute cabins, horseshoes and swings. Cabins were very clean other than the carpets being visibly old. I was really worried reading other reviews that there would be minimal hot water but we were able to fill the giant bath up twice and the water stayed hot. Fireplace was cute but really loud and it’s the central heating source so I was kept up at night. The bed is large and comfy just loud because of the metal springs. Kitchen was a nice touch with full fridge and stove if needed.
Disliked: Property was a bit dilapidated. It has so much potential but needs the work and money. Cabins were very clean though it’s just the outside of the cabins that needs help. You can tell the pool area has been shutdown for quite a while. Horseshoe pit needs to be maintained. Main front cabin has the most potential ever and would be such a fun place to hangout but needs more attention to detail, music, game areas, coffee stations, etc.

Exceptional

Nice Cabin surrounded by trees

Liked: I loved the location very quiet. The cabin was nice and clean. It has everything needed. The only think is that the heated takes a while to warm up. But my family and I loved our stay.
Disliked: We arrived when dark and wished there were lights outside but not a big deal.

Exceptional

Sadly disappointed

Liked: Located in a decent area
Disliked: Fireplace was broken. Heaters did not work. We could not stay as a result. Overall the property is not well maintained.