Excellent hotel, a bit pricey...

Fine.

Liked: I booked a room with a terrace and I was rather disappointed to find that the room did not look at all like the photo used to advertise the room. The real room looked and felt a lot more “budget” than expected, and much smaller, and the terrace was to the side so you did not see it from the room. I would not have booked this room/hotel if it had an accurate photo of what we received. It was a good location - that was the only upside.

Very good

Great!

Liked: Wonderful stay, a bit of a shame that the roof top bar was closed. Great location and friendly staff, would return!

Superb

Second time staying at NYX...

Liked: Perfect location. Close to all amenities and the subway.Comfortable bed and great views.
Disliked: Missed having the ability to access my own streaming platforms on the TV

Nice place to stay in...

Liked: Great location, comfortable, stylish room, great staff. Wish the rooftop bar had been open because it would have been a great view

Great Hotel in the Center...

Liked: lovely room with view to the river and bridge, the location is perfect right by the river and between the old and new town of Bilbao, the breakfast was very nice as well.
Disliked: Nothing

Exceptional

Liked: Staff friendly and very helpful. Offered a complimentary upgrade. Location perfect. Great value.