NYLO Las Colinas Hotel Tapestry Collection by Hilton Guest Reviews
Write a review
4.6 miles from Irving centre |
Write a review
Mathews Sat, 12 April 2025
Exceptional
Kim Mon, 7 April 2025
Exceptional
Jennifer Mon, 7 April 2025
The Tapestry wasn't woven very...
Liked: The aesthetics were cool, there were a lot of options at the breakfast buffet, and the staff were very friendly. Also, there were a lot of great restaurants within walking distance.
Disliked: We were "sneaky" charged a lot. For example, the check-in counter said, "Oh, I see that you have breakfasts on your reservation", and I thought, "oh, they upgraded us...how nice!". Then they charged us for the breakfasts even though I had opted to not have them on our booking reservation. (Additionally, the breakfast was very pricey and not very tasty.) I didn't catch it until afterwards and didn't mention it as I didn't want to make a fuss. Then, later at the bar, we order a 6oz pour of wine, which was already pricey. The bartender poured a 9oz glass and charged us over $15. Again, we just sucked it up, but it was one too many coincidences up charging on things we didn't ask for. Additionally, the hallway smelled of burnt oil from the elevators, and the in room restrooms were..ah-hem...not private. I try hard to only give positive reviews, but I struggled a bit here.
Carlos Thu, 27 March 2025
Superb
Disliked: Limited personnel at Bar / restsurant; place was unattendes when i visited; it was open… but no baan or waitress to be seen
Sarah Mon, 24 March 2025
I would not recommend this...
Disliked: You could hear everyone in the hallway passing by the room inside the hotel room. You could also hear everything happening in the bathroom. There was no lock on the bathroom door. The beds were terribly uncomfortable. The staff was non existent, not helpful, and not friendly at all.
Trojanokie3031 Mon, 24 March 2025
Pleasant
Liked: Location and staff
Disliked: No microwave or fridge in the room... No counter space in the bathroom with a tiny sink
Amber Mon, 24 March 2025
It was a beautiful room.
Liked: Loved the atmosphere. The bed was comfortable.
Disliked: They didn’t have a mini fridge or a full frame mirror. The bathroom counter was very small.
Janet Tue, 18 March 2025
Superb
Jorge Tue, 18 March 2025
Exceptional
Anthony Mon, 10 March 2025
Exceptional
Liked: Customer service and cleanliness