Novum Hotel City Apart Hamburg Guest Reviews
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1.5 miles from Hamburg centre |
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Dr.saksit Mon, 4 November 2024
Pleasant
Kim Mon, 21 October 2024
It was great for the...
Liked: Bed was nice
Disliked: Had to plug kettle in on the floor. There were a lot of keys and tripped over a couple of homeless guys leaving
Mitani Sat, 28 September 2024
Good
Vivien Tue, 24 September 2024
Feels honestly like a scam:...
Liked: The cleaning staff is doing a good and proper job, that's pretty much the only positive point
Disliked: Most of the staff does not speak English and is not really helpful. We have been given a room that is different from the one booked and didn't fit our need, and no one ever replied to us, even by email despite us using all the hotel addresses. We booked the Apartment for 3 people, but the room we have been given was the Apartment for 1 person on the pictures of Booking.com.The hotel itself isn't great : the door buzzers don't work, there is no elevator and you only have one key, so if any of you go out and want to go back, the ones inside the apartment have to go down all the stairs to open the door for them. The kitchen appliances are outdated and the TV is very small, almost hard to use. The car parking option is inconvenient, as you need to ask the staff (who doesn't speak English) to open the door, but most of the time they just hand you the key and tell you to do it yourself.The area is close to the main city point of interests, but at the same time the neighborhood itself isn't good itself, so you are only benefitting from the proximity of the other neighborhoods from a mediocre neighborhood itself.
Viktor Sun, 22 September 2024
Hotel of hotel of hotel
Liked: It was a really nice place to stay at (hotel niu) and the staff was very helpful
Disliked: Therr was some mismatch so we were sent to a different hotel at a different place.
Paul Tue, 27 August 2024
Dreadfull
Liked: Room was Clean ill give you that - but thats the only good thing i can say about this place !
Disliked: DO NOT STAY HERE - Location outside on Street is Junkie Heaven - Dangerous and unsafe!! Its not suitable location for anyone let alone Families!!Apartment Photos on Booking.com did not match up with the actual Room we booked at all - Tired, unrenovated apartment that was not anything like we booked - complained to Hotel Staff where we picked up Key and they could not help us - Simple Do not consider this location / Apartment unless you are looking to score!!
Susanne Fri, 23 August 2024
Very good
Liked: Staff were friendly
Disliked: Dodgy people gathering outside every night
Rosa Tue, 13 August 2024
Exceptional
Oliver Tue, 6 August 2024
Passable
Liked: Checkin, checkout, friendliness of staff
Disliked: Lots of loud discussions and near-fights directly outside the window
Kevin Sun, 4 August 2024
Passable