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Novum Hotel City Apart Hamburg eee
Novum Hotel City Apart Hamburg, Steintorweg 9, Hamburg
Area: Hamburg City Center-Hohenfelde
(Map)
3.5
HOTEL RATING: 
PLEASANT
3.5 out of 5 (224 Ratings)
1.5 miles from Hamburg centre
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Hotel Description
These modern apartments are located in the heart of Hamburg just a 1-minute walk from Hamburg Main Station. Look forward to free Wi-Fi internet access throughout the building. acora City Apart Living the City offers tastefully furnished apartments. All are well equipped and include a kitchenette fax machine cable TV and Hi-Fi system. acora City Apart Living the City belongs to the Novum Hotel Eleazar City Center a 1-minute walk away. Guests of the apartments are welcome to use the neighboring hotel's facilities such as the sauna area and breakfast buffet (for a fee) as well as the bar and lounge. Just a 5-minute walk will bring you to the famous shopping boulevard Mönckebergstraße which leads to the Alster lake and the historic center of Hamburg. The nearby Hauptbahnhof (main railway station) and local public transport connections make all of Hamburg's most popular attractions such as the Reeperbahn entertainment district and the CCH Congress Center.

Check-in time: 15:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Room Service
` Safety Deposit Box
` Heating
` Fax/photocopying
` vending machine
` Family Rooms
` Free Wi-Fi
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Food delivery
` Audible alarm
` CCTV security in common areas
` Daily disinfection
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Soundproof rooms available
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Professional cleaning services
` Allergy-free rooms available

Novum Hotel City Apart Hamburg Guest Reviews

Overall Average Score: 
Pleasant (3.5 out of 5)

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2.5

Fair - 2.5 out of 5

Shahid Wed, 20 November 2024

Passable

Liked: Not a good experience especially the location of apartment away in other building 150m away from check in. Also behaviour at check in person not good at all.
Disliked: Behaviour of check in person was disappointing

3

Pleasant - 3.0 out of 5

Guinsad Sat, 9 November 2024

Pleasant

3

Pleasant - 3.0 out of 5

Dr.saksit Mon, 4 November 2024

Pleasant

4

Very Good - 4.0 out of 5

Kim Mon, 21 October 2024

It was great for the...

Liked: Bed was nice
Disliked: Had to plug kettle in on the floor. There were a lot of keys and tripped over a couple of homeless guys leaving

3.5

Good - 3.5 out of 5

Mitani Sat, 28 September 2024

Good

1

Poor - 1.0 out of 5

Vivien Tue, 24 September 2024

Feels honestly like a scam:...

Liked: The cleaning staff is doing a good and proper job, that's pretty much the only positive point
Disliked: Most of the staff does not speak English and is not really helpful. We have been given a room that is different from the one booked and didn't fit our need, and no one ever replied to us, even by email despite us using all the hotel addresses. We booked the Apartment for 3 people, but the room we have been given was the Apartment for 1 person on the pictures of Booking.com.The hotel itself isn't great : the door buzzers don't work, there is no elevator and you only have one key, so if any of you go out and want to go back, the ones inside the apartment have to go down all the stairs to open the door for them. The kitchen appliances are outdated and the TV is very small, almost hard to use. The car parking option is inconvenient, as you need to ask the staff (who doesn't speak English) to open the door, but most of the time they just hand you the key and tell you to do it yourself.The area is close to the main city point of interests, but at the same time the neighborhood itself isn't good itself, so you are only benefitting from the proximity of the other neighborhoods from a mediocre neighborhood itself.

4

Very Good - 4.0 out of 5

Viktor Sun, 22 September 2024

Hotel of hotel of hotel

Liked: It was a really nice place to stay at (hotel niu) and the staff was very helpful
Disliked: Therr was some mismatch so we were sent to a different hotel at a different place.

0.5

Poor - 0.5 out of 5

Paul Tue, 27 August 2024

Dreadfull

Liked: Room was Clean ill give you that - but thats the only good thing i can say about this place !
Disliked: DO NOT STAY HERE - Location outside on Street is Junkie Heaven - Dangerous and unsafe!! Its not suitable location for anyone let alone Families!!Apartment Photos on Booking.com did not match up with the actual Room we booked at all - Tired, unrenovated apartment that was not anything like we booked - complained to Hotel Staff where we picked up Key and they could not help us - Simple Do not consider this location / Apartment unless you are looking to score!!

4

Very Good - 4.0 out of 5

Susanne Fri, 23 August 2024

Very good

Liked: Staff were friendly
Disliked: Dodgy people gathering outside every night

5

Exceptional - 5.0 out of 5

Rosa Tue, 13 August 2024

Exceptional

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Novum Hotel City Apart Hamburg Steintorweg 9, Hamburg