Novum Hotel Aldea Berlin Centrum Guest Reviews
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Anonymous Mon, 18 November 2024
Bad
Ana Sun, 17 November 2024
The location is great, room...
Liked: The location is perfect
Disliked: I didn’t like my room. It wasn’t like on the picture at all so I was disappointed.
Edlira Sun, 17 November 2024
Exceptional
Anonymous Sun, 17 November 2024
Bad
Liked: The management of Hotel Aldea Berlin withdrew 1000 Euros from my credit card as a result of a claim of damage to the room, knowing that I did not cause the room to be flooded with water. I asked to inquire on what basis the amount is calculated and they kicked me out of the room despite withdrawing the reservation amount from the credit card. I hope you contact them to return the amount. Also, after I was expelled from the hotel, I went to the Hotel City B Berlin across the street without knowing that it belongs to the same Novum Group that owns the Hotel Aldea. The receptionist claimed that there was no reservation despite me showing him the reservation on the application. I was forced to cancel the reservation and unfortunately I noticed a deduction of 72 Euros. This is bad management and a place that does not deserve respect. I hope that the amounts that were withdrawn from me will be returned. Thank you.@booking
Disliked: The management of Hotel Aldea Berlin withdrew 1000 Euros from my credit card as a result of a claim of damage to the room, knowing that I did not cause the room to be flooded with water. I asked to inquire on what basis the amount is calculated and they kicked me out of the room despite withdrawing the reservation amount from the credit card. I hope you contact them to return the amount. Also, after I was expelled from the hotel, I went to the Hotel City B Berlin across the street without knowing that it belongs to the same Novum Group that owns the Hotel Aldea. The receptionist claimed that there was no reservation despite me showing him the reservation on the application. I was forced to cancel the reservation and unfortunately I noticed a deduction of 72 Euros. This is bad management and a place that does not deserve respect. I hope that the amounts that were withdrawn from me will be returned. Thank you.@booking
Lartey Sun, 17 November 2024
Superb
Anthony Sat, 16 November 2024
Pleasant
González Thu, 14 November 2024
Good
Chris Sun, 10 November 2024
Exceptional
Handan Fri, 8 November 2024
Slept poorly.
Liked: Location.
Disliked: Noise from the tram line
Shreya Tue, 5 November 2024
Pleasant