Novotel York Centre Guest Reviews
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Write a review
Paul B, Wakefield, visiting York Barbican Tue, 3 November 2015
A great location and welcoming staff. Good facilities and rooms.
Liked: Clean; family friendly; great service.
Jill T, Halifax Sun, 1 June 2014
Liked: Location; very friendly and helpful staff; rooms very clean and comfortable; excellent choice for breakfast, good late check out.
Disliked: Nothing.
Jess Mon, 4 November 2024
Overall was a pleasant experience
Liked: During our stay we found that the atmosphere welcoming. The staff were helpful.
Disliked: The shower leaked we came downstairs for assistance to find that at the bottom of our shower had no seal, in which they sorted out. However it would’ve been better before our stay for it to have been checked over so that we didn’t have to use all of our towels to soak it up. We also found that we wasn’t given the correct room as we asked for the large shower and no bath. We stayed there for 3 nights and our room and bed was cleaned once !
Aleksandrs Mon, 4 November 2024
Superb
Simon Mon, 4 November 2024
Very good
Paul Mon, 4 November 2024
Would stay again.
Liked: Car Park,Breakfast,Staff and Location spot on.Only able to take grandson in pool once and no cash payment available lets it down. Bed linen needs improving also.
Disliked: Own Car Park and Breakfast lay out.
Andrew Mon, 4 November 2024
Superb
Liked: Great room and hotel service.
Stuart Mon, 4 November 2024
Good
Daniel Sun, 3 November 2024
Superb
Anonymous Sun, 3 November 2024
Pleasant
Liked: the swimming pool was very nice, i also liked my room a lot.
Disliked: i didn't like how long it took to check in, or to get any service from the reception - because it was always busy with people trying to check in! in most hotels nowadays, check in is a really fast and smooth process, i think you could really improve that.
Andy Sun, 3 November 2024
Excellent team and a great...
Liked: Great amenities
Disliked: Pool area in particular was very dirty
Bobby Sun, 3 November 2024
Extended for 2 days completing...
Liked: Excellent location, clean, and lovely staffs, especially the ones on reception, restaurant for breakfast, and the hardworking cleaners
Disliked: None