Novotel Wien City Guest Reviews
Write a review
2.5 miles from Vienna centre |
Write a review
Aleksandar Fri, 10 January 2025
Exceptional
Jan Thu, 9 January 2025
Very good
Yekaterina Wed, 8 January 2025
Exceptional
Daphne Wed, 8 January 2025
Very good
Andrea Tue, 7 January 2025
A good visit
Liked: Overall a very good hotel. I would like to flag that the staff member we dealt with when checking in (Monday 6th January at around 2pm; 20s, she had long black hair) was exceptionally friendly and helpful - a big thank you to her! She is a good example of someone going 'above and beyond'.
Disliked: n/a
Amith Tue, 7 January 2025
Exceptional
Liana Tue, 7 January 2025
Pleasant
Anshika Mon, 6 January 2025
Good
Xaris Mon, 6 January 2025
Superb
Elena Sun, 5 January 2025
Worst Novotel ever
Liked: Location is good. Not far from the main sightseeings.
Disliked: The room was dirty and not cleaned properly. When we arrived, we found a hair on the bathroom wall, and it stayed there for all four days of our stay. The shower drain was clogged, making it unpleasant to use. The room lacked basic amenities—not even slippers, let alone a vanity set. The hotel claims to be “green,” but it just felt dirty and poorly maintained. The furniture was old, and the carpet was filthy. We left clothes for washing and ironing, but they weren’t ironed or returned—we had loom for them ourselves. Very disappointing—easily the worst Novotel we’ve stayed at.