Nice staff good location very...

Liked: Location and ability to enter lampton quay
Disliked: It desperately needs upgrading

Exceptional

One of the best stays...

Liked: The room was quiet, no street noise, perfect temperature, plenty of room, staff were helpful. Shower was good pressure, robe in wardrobe and slippers, very nice touch. Good amount of TV channel options. Staff at check out were very good at customer service. Check out was 11am which is really helpful.
Disliked: The first person on front desk (check in) didn't know how to smile and was a bit hard to understand (accent and quiet voice). The lunch menu options in restaurant on a Sunday were very minimal. These things did not have a huge impact and were really only minor inconveniences.

Very good

Exceptional

Good for what we needed...

Liked: Nice dinner. Big room. Easy location.
Disliked: A bit dated. Soft mattress.

A great stay

Liked: Super easy check in and check out. Rooms were clean and comfortable. We didn’t book breakfast but we walked through the restaurant to get to Lambton Quay, and it looked fantastic. We would definitely add breakfast to our booking in future.
Disliked: Showers could probably do with an upgrade but the water pressure was great. The parking situation is interesting, especially with multiple suitcases and kids, but the city is pretty shocking for parking in general. Definitely not enough of an issue to put us off staying again.

Exceptional

Superb

Liked: Within walking distance of shopping, cable car etc.
Disliked: A bit more expensive and breakfast not included.