Very good

Passable

Liked: The staff were friendly and helpful. Location is great.
Disliked: The room really needed a good clean. The carpet desperately needs a clean, as does the upholstered furniture.

Good

Very good

Spacious and clean.

Liked: Room was spacious and clean.
Disliked: Parking is expensive. Public parking next door has tiny parking lots which makes it difficult to park a regular sedan. Street parking is available for free 8pm - 8am. Otherwise it is NZD3/ hr.

Passable

Great cental location & access...

Liked: Fantastic stay, loved the proximity to Lambton Quay for shopping and the water front to Oriental Bay for early morning walks. We found the beds and pillows so very comfy - would defintiely stay again. Bus service on The Terrace very handy too as we were attending our daughters graduation at Victoria University, which dropped us right out the front. Full breakfast has many options (although at $37 per person can seem a little steep but believe this is the going rate for most hotels). Also like the 11am check out, that extra hour is much appreciated!
Disliked: Didn't seem like the in-room aircon was that effective and having a few more power points next to the bed for devices would be good. Also the Prime Parking next door was quite tight with a height restriction of 1.8m that wasn't sufficient for the 4WD vehicle we had hired. In the end we used the Wilson parking attached to the James Cook hotel (approx 90m up the road) that has a 2.2m height restriction.

Exceptional

Liked: Location was perfect and accessible to all other amenities. Would stay there again.

Superb