Novotel Sydney West HQ Guest Reviews
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Erin Fri, 15 November 2024
Superb
Colleen Fri, 15 November 2024
Exceptional
Aurelie Thu, 14 November 2024
Very good
Michelle Thu, 14 November 2024
Would definitely stay again
Liked: The entire experience was great, the staff were very helpful, check in was a breeze, the room was a great size and the bed was amazing. Right next to the club for convenience.
Disliked: Not only did they get our breakfast order wrong by missing a meal completely after repeating it back to me the night before, the one meal that did arrive was cold and tasteless. The coffee was undrinkable, including that they added chocolate to a latte, so not a well trained barista which was very disappointing. I don't recommend the room service breakfast.
Emily Thu, 14 November 2024
Good
Liked: Was close to the gymnastics facility we needed
Ralph Thu, 14 November 2024
Had a great time
Liked: It was close to the theatre
Disliked: Bed was comfortable
Daniel Wed, 13 November 2024
Pleasant
Liked: Clean, easy checkout.
Disliked: Very dated rooms. Smelt of old smoke. No shower gel in shower.
Hepisipa Tue, 12 November 2024
Exceptional
Stefanie Mon, 11 November 2024
Exceptional
Alison Mon, 11 November 2024
Nice hotel. Close and convenient
Liked: Room was large and clean and tidy. Restaurant was lovely for dinner.
Disliked: Bar closed before 10pm when it states it is open until 10pm. Breakfast we waited over 15mins for some eggs and even longer to receive our coffee order. When we got our coffee it was a small, I ordered a large. When I mentioned this the lady said the free coffee is a small, I said I had paid for it and she left in a huff and bought back the coffee and said "here"