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Novotel Surfers Paradise eeeef - +61-370-732-900
Novotel Surfers Paradise, Cnr Hanlan St And Surfers Paradise Boulevard, Gold Coast -+61-370-732-900
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BOOK ONLINE OR CALL - +61-370-732-900
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (2206 Ratings)
0.2 miles from Gold Coast centre
BOOK ONLINE OR CALL - +61-370-732-900
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Hotel Description
Located in the heart of Surfers Paradise Novotel Surfers Paradise Gold Coast is surrounded by immaculate beaches spirited nighlife and fun-filled theme parks. All rooms feature a private balcony with lovely ocean or city views. You can make the most of Novotel Surfers Paradise's facilities: play tennis on the full-size court work up a sweat at the fitness center or simply do a few lazy laps in the sun-soaked pool. The hot tub is the perfect place to unwind at the end of the day. Massage services are available upon request. Novotel Surfers Paradise is only 5 minutes' walk from the shops restaurants and bars on Cavill Avenue. Gold Coast Airport is a 30-minute drive away. All rooms have floor-to-ceiling windows satellite TV and tea and coffee making facilities. Some rooms also have a spa bath. Accommodations and breakfast are free for 2 children under 16 when sharing a room with their parents. Enjoy breakfast and delicious all day dining as well as a large selection of beverages at BLVD Café & Bar. For those on the go there are 'grab and go' food and beverage items to save time and take the items with you.

Check-in time: 14:00   Check-out time: 11:00
Enter Your Dates
4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Water sports
` BBQ facilities
` Heating
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` Poolside bar
` vending machine
` telephone
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Game Room
` Massage services
` Off-Site parking
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Thai
` Japanese
` Croatian
` Hindi
` Korean
` Portuguese
` Spanish
` Filipino
` Non-Smoking Rooms Available
` Parking Available
` Shops on site
` Pool with view
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Soundproof rooms available
` Spa services
` Spa/sauna
` Tennis court & equipment
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Outdoor recreational features
` Desk/workspace available
` Cleaning products available
` Room service available
` Parking available (charges may apply)

Novotel Surfers Paradise Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Aleksey Mon, 3 February 2025

Very good

4

Very Good - 4.0 out of 5

Marina Mon, 3 February 2025

Not bad, would consider staying...

Liked: Property is in a perfect location, close to shops and restaurants. Room was clean and had an amazing beach view. Our room was connected with another room which i didn’t quite like and one of the lovely staff members upgraded us to a different room.
Disliked: The aircon wasn’t working as well as the phone to contact reception.

4

Very Good - 4.0 out of 5

Jayden Mon, 3 February 2025

Very good

4

Very Good - 4.0 out of 5

Roselle Sun, 2 February 2025

Very good

1.5

Poor - 1.5 out of 5

Jamaal Sun, 2 February 2025

was alright, probably wouldn’t come...

Liked: room was clean and well presented staff were very helpful, friendly and approachablegreat location
Disliked: overall building was outdated interior and exteriorthe breakfast buffet was lackluster and poor quality, room buffet was in was dirty and unpresentable had a cord hanging in where the view was from the roof swaying from side to side 5 doors for lifts but only 1 ever seemed to work, something needs to be done there as wait times go up to 15 or so minutes just to go up or down the building, fiancée and I gave up after a 15 minute wait and took the fire exit stairs which led us out to the side of the building, heaven forbid we were on any higher floorsaircon barely worked

4

Very Good - 4.0 out of 5

Nicole Sun, 2 February 2025

Good stay

Liked: The cleanliness and loved the view
Disliked: The slow lifts

3

Pleasant - 3.0 out of 5

Emma Sun, 2 February 2025

Extremely convenient location with nice...

Liked: The location was perfect for our needs being so close to the Bruce Bishop carpark and the tram station. The pool was nice and a short walk to the beach was handy. The beds were comfortable and staff were pleasant. Views were nice.
Disliked: The check-in wait time was extremely long, we waited half an hour in the line just to check in. Also one of the lifts were out of service so wait times to get up and down from the room was quite long. I didn’t like that the shower water temperature was really difficult to get at a comfortable warmth as the hot was scalding but the cold tap didn’t turn much making it a process to get the temperature nice. The Slingshot ride was directly opposite and whilst it was fun to watch, you could hear people screaming even with the door closed which I wasn’t expecting.

2.5

Fair - 2.5 out of 5

Deserai Sun, 2 February 2025

Disappointed in ocean view when...

Liked: The location
Disliked: - elevators take WAY too long- ocean view WAS NOT OCEAN VIEW.- we had to wait ages for a cot even though it was approved a month prior when I booked even after asking TWICE at reception- car park is a joke

3.5

Good - 3.5 out of 5

Laith Sun, 2 February 2025

Good

0.5

Poor - 0.5 out of 5

Nicky Sun, 2 February 2025

Bad

Disliked: Poor customer service lady at reception was very rude . My personal belongings were picked by house keeping staff expensive clothes were taken nothing has been done . Looks like I am running around and finding solutions . waste of money bathroom wasn't clean properly not enough towels supplied.Very disappointing

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Novotel Surfers Paradise Cnr Hanlan St And Surfers Paradise Boulevard, Gold Coast