Ideally situated between the railway station and the city centre. Good service and comfortable room.

Liked: Comfortable and the curtains blocked out any light at night.
Disliked: If you take the keycard out of the slot which allows you to use the lights when you go out, the sockets stop working, meaning your phone/computer isn't charged on your return.

Liked: Friendly staff.
Disliked: Cost of breakfast.

Wonderful

Liked: Cleanliness and the staff
Disliked: Nothing

Very good

Pleasant

overall a good stay. Noise...

Liked: great staff and good location and facilities. A bit pricey but i think its because of the city center location
Disliked: we could hear a lot of banging and noise from neighbouring rooms for both the days. The rooms were quite hollow I think and it disturbed the kids a lot at night. a bit more of coffee, milk and sugars for family would be helpful.

Pleasant

Pleasant

Liked: Perfect location and parking was handy
Disliked: The size of the sofa bed was very small for two.The cleanliness of the pool and room bathroom wasn't great.

Very good

Passable

Liked: The staff seemed uninterested in greeting, helping or understanding us. I was taking my wife there for a mini break without the kids and I was surprised at how miserable a welcome we received. On the morning we left, we decided to use the pool and steam room. The toilet in the changing was broken (the flush control unit cover was missing completely) and when flushed it continued to overflow. I stemmed the flow as best as I could from reaching the changing room. I then rang the reception from the phone in the pool area but this was not working either. I then had to get dressed again and go to reception to let them know the issue. The receptionist acknowledged the issue without comment or apology. I also let her know that the steam room was not working to which she checked I had activated it properly (which I had) and then offered no further consolation. It felt to me as if the team there were not properly managed and certainly didn’t have any intention of making sure we were looked after.

Ok but not fantastic

Liked: Location.
Disliked: Room decor clean but tired. Access to pool and gym required separate key which was a faff..only one locker in ladies changing room had a key. breakfast was unlimited albeit not a wide choice (only one working coffee machine and it took nearly one minute to make each coffee). Several things not available..