They took a debit card...

Liked: Nothing
Disliked: Unfriendly staff

Very good

Liked: Breakfast was mid, but then property was fab. Kids loved the play area, great location easy walk to mall and close to the airport. Late checkout was available as we didn’t fly till the evening.
Disliked: Staff not overly friendly but ok

Good location for our needs,...

Liked: Good lication for our needs
Disliked: Reception staff was not too helpful. When calling the hotel to ask about the airport shuttle, no one answered- and i called multiple times. The room was very smelly and with old furniture. Though water was free, we got an empty bottle in the room. Tv was not working and no one bothered to answer at the reception. But they took a 100 EUR guarantee and I really did not understand why??

Very good

Liked: The staff at the reception was very helpful in helping us print out our boarding passes, which was very difficult since I lost my iPhone on the Paris subway.

Ok for airport stay

Liked: Spacious room, delicious food in restaurant
Disliked: Poor breakfast, shuttle bus is connected only with terminal 3

Very good

Liked: Pool, kids play area, good room size for 3. Great pillow
Disliked: Restaurant was not open for lunch. Seemed to be few staff on reception at busy times

Very good

Liked: The stuff we’re good.
Disliked: The smell of cigarettes in the room was unbearable.

Bad

Disliked: The receptionist does not know how to deal with guests, does not help anyone, and is rude to guests.

I don’t think I will...

Liked: Breakfast was adequate. Especially the hot food which I do like in the morning. The bar and staff were excellent and attentive The restaurant had a very limited menu and as a result, I don’t eat there again. The waiting staff were very pleasant.
Disliked: I asked for my room to be cleaned after the first night. The bedsheets weren’t done with the quilt nearly tidied on top. One. Offer cup was left untouched. I would have expected room cleanliness to be of paramount concern for any hotel especially Novotel.