Novotel Paris Porte De Versailles, Paris

Novotel Paris Porte De Versailles Guest Reviews

Overall Average Score:

Very Good (4.15 out of 5)

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Location was good for what...

Liked: Handy for convention centre next door, beside metro, beds comfy : )
Disliked: Service is poor, forgetting drinks orders, length of time to receive an order. Had to go looking for staff to order drinks/food. Breakfast on level 8 is a la crate and was dreadful. Cold coffee! Buffet was better but tiny plates for eating off....side plates not dinner plates and everything cramped together. Again service poor...lots of tables with empty plates/cups waiting to be cleared and re-set....and a queue of people waiting to be seated

Fantastic stay! Cosy, safe, comfortable...

Liked: The reception staff were wonderful, special shout out to Barthelemy! The cleanliness and the location were fantastic too!! So easy to get into the main city!
Disliked: Breakfast was a little slow and cold upstairs

I did enjoy my stay...

Liked: Just the location
Disliked: The staff and the rooms not clean

Superb

Liked: friendly, clean and modern hotel

Very enjoyable

Liked: Staff were lovely and the restaurant facilities were great.Perfect location for expo!
Disliked: Uncomfortable pillows

Poor

Liked: The hotel is good but first day arrive road is close.
Disliked: Staff is not compromise or the hotel is not compromise has to pay early check in 50 euro as this hotel check in time is super late 3pm other hotel compromise early checkin free of charge.

Superb

Good

Nice hotel for a weekend...

Liked: Breakfast was good, and the location is very convenient for getting to the city center by metro. The car can be parked at P6 parking nearby with a 50% discount offered by a hotel. To get this discount, you need to consult reception.
Disliked: The restaurant was crowded during the breakfast.

In general, it's not a...

Disliked: There's no bottle water in the room, only a fountain machin out of elevator, and more than 50% chances out of order when we try to use it. In most cases the problem is caused by a very simple issue -- there's a litter box under the fountain nozzle, avoid water spilling on ground, when it's full the machine stop working. But there's no instruction for users to aware this, neither is anywhere for user to empty the box when it's full.Paper cups are provided in the room, in the name of saving environment. But -- when you can provide normal coffee cup and clean them properly, why waste so much paper on cups?Ventilation system is noisy if it's not set to lowest level, setting it need to wait minutes before the system start to switch from previous state, which make it very confusing.Room cleaning staff is lacking common sense, knocking on our door at night asking if he can come in to do cleaning.