Novotel München City Arnulfpark Guest Reviews
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Write a review
Cesare Thu, 14 November 2024
Very good
Michael Tue, 12 November 2024
Tip: the Donnersbergerstraße tram station...
Liked: The staff was friendly, the faculties were clean and the hotel served a great breakfast.
Disliked: N/A. Overall, the property was great.
Charlotte.penini Mon, 4 November 2024
Great value for money, comfortable...
Robin Wed, 30 October 2024
Really tidy and cosy hotel....
Gokce Wed, 30 October 2024
Exceptional
Gokce Wed, 30 October 2024
Exceptional
Renata Mon, 28 October 2024
Bad staff
Liked: Very good location
Disliked: Very weak shower, very hot room and no option to lower the temperature. I asked for a late check out at 1pm the day before and the receptionist said it would be offered free of charge as they had availability. On the morning of my departure, 3 different staff knocked on the door from 11am, asking if everything was all right, banging on the door and shouting check out. The first one knocked on the door a lot and still went in after I spoke to him. The second was extremely rude, shouting check our and slamming the door hard. The last member of staff was a receptionist asking if everything was all right and she was very rude. We opened the door and we were ready to leave - it was 12:30. We told her again that we had late check out and she left. This was disrespectful to us, for 3 people were rudely knocking on the door???? The breakfast was also extremely poor - no vegan options and very rude people. I've worked for Accor and the Novotel brand for 5 years and I've never seen that!
Antony Mon, 28 October 2024
Great stay
Liked: Good location for octobafest Nice bar and comfortable room
Benjamin Sat, 26 October 2024
Great value for money –...
Danny Fri, 25 October 2024
Exceptional