Novotel Melbourne On Collins Guest Reviews
Write a review
Write a review
Ciara Thu, 21 November 2024
Amazing
Liked: Close to everything, great view from the room, very clean and room service was quick!
Disliked: Loved everything!
Sue-ella Tue, 19 November 2024
Very enjoyable with friendly and...
Liked: Great breakfast great position great choice
Sally Mon, 18 November 2024
Couples weekend away. The location...
Liked: So convenient to everything in the CBDThe room was so quiet - no noise from outside. The bed was full be of the comfiest we have slept onShower was great so were the complementary products
Disliked: View of other rooms out of the windows and construction on the ground level We had a suite - the tv is so small you can’t see it from the bed.
Mel Sun, 17 November 2024
Dont mind paying for quality...
Liked: Location
Disliked: For the price i am very disappointed. Car park not very accessible . Room very basic. To have s shower you had to step into the bath, which can be dangerous! Especially for elderly.
David Sun, 17 November 2024
Recommend staying here great place
Liked: Great room...Staff were very friendly and professional
Disliked: Nothing
Louise Sun, 17 November 2024
Exceptional
Liked: It was a great location and the staff were so helpful
Alison Sat, 16 November 2024
Thoroughly enjoyed our time at...
Liked: Breakfast was excellent. Big selection to choose from. Everything was clean and staff were friendly and helpful
Disliked: Everything was excellent. The room was clean, mattresses were very comfortable, the facilities etc pool, gym. Location was great , within walking distance to the theatre, wonderful choice of restaurants and cafes. Maybe one suggestion is that the bed pillows could include a firmer pillow and a soft pillow for those that need a little more neck support but cannot sleep comfortably with two pillows, That’s all
Chanttell Sun, 10 November 2024
Short stay
Liked: Phone service was above and beyond. Room was very nice.
Disliked: Customer service at check in slow.... we paid for parking but our car would not fit was not advised on website that is was 1.9m restriction height. pretty annoyed they wouldnt refund or compensate a breakfast.. other than that it was fantastic
Kim Sun, 10 November 2024
This hotel is undergoing renovations....
Liked: Location in the CBD
Disliked: The renovations on the property are so significant none of the photos advertised are currently accurate. Our original room smelt of mould and overlooked a form of scaffolding covered in bird poo. The lighting in the rooms was terrible.
Mark Sun, 10 November 2024
Exceptional