Novotel Melbourne Central Guest Reviews
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Write a review
Kathryn Mon, 23 December 2024
Superb
Liked: Amazing view of the city from our window! The buffet breakfast was fantastic too.
Disliked: The door of our room was easy to unlock and open by our toddler which wasn't ideal but apart from that we loved our stay.
Jonathan Mon, 23 December 2024
Superb
Leeza Fri, 20 December 2024
Comfortable and Convenient Stay.
Liked: The hotel is situated centrally in Melbourne CBD area. Very convenient to move around the city especially with the tram stations nearby. From the airport you may take the Skybus to Southern Cross station (est ard 25 mins), from the station either take a tram or walk (ard 12 mins) to the hotel. Many eateries, mini supermarkets around, QVM and big stores are just 10 minutes walk. Few Halal restaurants with certified logo around the area.One of the pick-up point for tour operator too.The 2 double bed and pillows are comfortable and good. Room and bathroom are clean. You may request for toothbrush set.The staff are very friendly, helpful and attentive. Their customer service are excellent.Attached are pics just outside the hotel and from the hotel room.
Disliked: It would be better if there is a bidet in the toilet.The carpet needs to be vaccuumed everyday.
Sally Thu, 19 December 2024
Very good
Fenny Tue, 17 December 2024
Perfect hotel in Melbourne central
Liked: Nice furnishing, feels new, clean and very efficient room. Perfect toiletries and towel and bed.
Disliked: Na
Michelle Mon, 16 December 2024
Lovely stay, a few improvements...
Liked: Comfortable bed. Lovely shower. Loved the shampoo and shower gel. Nice and clean. Appreciated Chromecast with the tv. The staff were all lovely and nothing was too much trouble. Great location.
Disliked: The buffet breakfast was terrible. Not much choice. The automatic coffee machine made horrible coffee. A proper barista coffee should be included in the breakfast cost, not extra. The bar fridge in the room wasnt working properly.. Nothing cold at all. Also, I requested a chair to be brought up to my room so that I could work on my computer at the table. It never came.Room service hours for food requests need to be extended to start earlier and finish later.
Vicki Sun, 15 December 2024
Brilliant Stay
Liked: Buffet breakfast was amazing, lots of choice, great staff. Location was excellent. The room was immaculate, room was quiet, we stayed on the 31st floor.
Disliked: Not a negative, but would have loved bigger beds.
Belinda Sun, 15 December 2024
Passable
Chris Sun, 15 December 2024
Exceptional
Ina Sun, 15 December 2024
Good
Liked: location is goodroom is clean
Disliked: staff is not helpfulno toiletriesstaf did not pick up the dirty towel