Passable

Superb

Liked: Great location and good resting venue
Disliked: Air conditioning wasn’t working well

Disappointing

Very good

Very good

Liked: Location, clean, very friendly staff, ideal for us on a short visit in my hometown

Exceptional

Good

Liked: I really liked that I was given early check-in with free charges with nice view. There were included the bathrobe with slippers, mini-bar with some water, juices and coffee. I have enjoyed the breakfast, which it was delicious. Breakfast has everything you need. There is welcome juice on the lobby, which is very good during this hot weather.
Disliked: I could recommend to the staff to be more kindly and greet the guests as at home, to smile, because even they do not tell the short Bonjour, they're all serious faces. At the reception always nobody, I had to wait. The staff did not have the Badges. I did not like the service at the reception totally. I told them that I had birthday at the day of my arrival, but even they did not say anything, didn't congratulate me. At the restaurant I had to find a table myself. They did not escort guests to the table. It was only one waitress, who assisted the guests. The omelet ran out and I had to wait for a new one to be brought in, the staff doesn't keep track of what ran out and what needs to be replaced. I totally did not like the service at the restaurant. The man at the desk, who checked the guests for coming for the breakfast talked very loudly.If you are travelling for vacation I could recommend to book another hotel. Novotel is just for one night stay no longer.

Very good

Exceptional

Liked: Location close to the metro station Excellent communication regarding our stayThe possibility to leave the luggage upon arrival The staff was nice and friendly We had a super terrace with the view of the Notre Dame De la garde
Disliked: The breakfast was tasty, but chaotic, at some points they didn't have plates, forks, bread...it would be grest to have more vegetables.