Exceptional

Liked: My wife and I recently stayed at this hotel in Maastricht, and it was a fantastic experience. The hotel is located in a quiet area, offering a peaceful retreat.The staff was incredibly welcoming and attentive, always ready to help with a smile. Our room was spacious, very clean, and beautifully decorated, making it feel cozy and comfortable.It was the perfect place for a relaxing getaway, and we left feeling refreshed. I highly recommend this hotel to anyone visiting Maastricht!

A nice confortable hotel

Liked: The staff is very welcoming and friendly. The bed is super confortable and the rental bikes are of great quality. The small details like fruit baskets and aromatised water freely available.
Disliked: Everything was perfect.

Was ok but surely will...

Liked: Location. Beds are comfortable.
Disliked: Prices are extremely exaggerated. This a 2 Star Hotel not 4.- There wasn’t any Toothbrushes (later I asked for them and they give one with mini amount of Toothpaste for one time use)- No Iron for Clothes- No slippers. It’s Winter!- No Lotions or anything related to 4 Star Hotels. Only soap and Shampoo

Very good

Very nice and clean hotel,...

Liked: Nice staff, clean rooms, gift boxes for dogs
Disliked: I have no objections, possibly the parking fee could be lower

Average

Liked: Clean, friendly staff
Disliked: Quite old, separate toilet from the bathroom, beds and pillows unconfortable

Disappointed with this Novotel hotel

Disliked: We always check in at Novotela wherever we go on a holiday. I was frustratingly surprised to that the check out for the this hotel is at 1030. Seriously? The check in was 1500 still and yet you expect to do check out earlier?? The breakfast was until 1000 and yet check out was 1030??? the staff also didn't help and was not accommodating at all. don't bother going here

Very good

The best hotel experience so...