Novotel Lyon Gerland Guest Reviews
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1.8 miles from Lyon centre |
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Catherine Tue, 19 November 2024
Very good
Liked: Staff, great bar and restaurant. Breakfast was fab, so much choice. Suite was lovely. Really peaceful.
Disliked: Sofa bed was awful. The creaking and squeaking every time someone moved kept us all awake,.even though we were in the separate bedroom with the doors closed. The saloon doors on the bathroom were useless. Zero privacy.
Mikhail Fri, 15 November 2024
Practical
Liked: Good basic hotel for a short stay near the museum
Disliked: A bit removed from the center
Cem Sun, 10 November 2024
Book somewhere else if you...
Liked: Breakfast is good
Disliked: Very unpleasant staff, do not want to help, for two different problems I heard “talk to my manager”, and manager would come in the morning!! I am not going to book this place again.
Mehmet Mon, 28 October 2024
Very good
Liked: Close to the center. Great to see the river from our room.
Disliked: A bit small room. Paid parking.
Charly Sat, 26 October 2024
Pleasant
Mojiba Fri, 18 October 2024
Bad
Liked: I recently had the misfortune of staying at this hotel, and I can confidently say it was the worst and dirtiest place I’ve ever encountered. From the moment I walked in, the entire property felt neglected and filthy. The rooms were a nightmare—stained carpets, dirty walls, and a foul odor that seemed to linger everywhere. The bathroom was even worse, with mold in the shower and grime on every surface. The linens looked unwashed, and the overall hygiene was appalling.The staff was indifferent and seemed to care little about the guests’ concerns. I highly advise avoiding this place at all costs. It’s simply not worth the risk to your health or peace of mind.
Disliked: I recently had the misfortune of staying at this hotel, and I can confidently say it was the worst and dirtiest place I’ve ever encountered. From the moment I walked in, the entire property felt neglected and filthy. The rooms were a nightmare—stained carpets, dirty walls, and a foul odor that seemed to linger everywhere. The bathroom was even worse, with mold in the shower and grime on every surface. The linens looked unwashed, and the overall hygiene was appalling.The staff was indifferent and seemed to care little about the guests’ concerns. I highly advise avoiding this place at all costs. It’s simply not worth the risk to your health or peace of mind.
Zilan Tue, 15 October 2024
Save your money go elsewhere.
Disliked: There were dirty nappies in the room so the cleaning before you enter your rooms does not happen! It is not up to standard of Novotel in every other country.
Phill Wed, 9 October 2024
Very good
Ward Thu, 3 October 2024
Very good
Nadia Tue, 1 October 2024
Good
Liked: good room, good staff
Disliked: small pool