Calm, Clean and Spacious

Liked: The room was large, light, with a comfortable bed and good shower. There is no street noise, as the area is very quiet. The view of the river was very pleasant. Breakfast was varied, in a great restaurant with large windows overlooking the river. This restaurant became the dinner restaurant and a bar in the evening. The hotel is within a large shopping mall, which has many eating options, from fast food to more sit-down places, as well as all the shops. The location is good for some things and not for others, so it depends what you are in Lyon for. If you are here for tourism, it is fine as long as you get on top of the public transport system. There is a tran stop right outside the mall, so once you've worked out what sort of ticket you want--single trip, daily ticket or whatever--you can easily go wherever you want, and return to your large, quiet, modern room at the end of the day.
Disliked: If you're a vegetarian, forget the hotel restaurant for dinner. There is one dish, overloaded with cheese. You can always eat in the Mall, but it's the coldest Mall I've been in I must say, open to the air in some sections, even if the restaurants are heated individually. But the greatest issue I found was that the room was so dark. The modernity of the chain extends to not imagining that anyone wants to read except on a screen. The tiny focus light over the bed works until you turn your body to the other side, while in the rest of the room the light is so dim you can forget reading documents, papers or a book. Of course, we all have alternatives nowadays, watching our streaming services or whatever, but I would have liked to be able to read the Short Stories in French that I brought with me.

Exceptional

Exceptional

Liked: Clean, staff very friendly

Very good

Liked: Great parking solution. Lift from room levels directly to car park. E14 per night is reasonable price.

Nice but VERY Noisy

Liked: The hotel looks nice and the Confluence Mall that it is attached to is nice BUT.............the room was VERY hot when we arrived and the heat was not on, there had been some lovely sunny days and the room got the afternoon sun. The windows can only be open a tiny bit, so called down to find out how to turn the AC on as nothing was happening.Was told the AC was off for the entire building - that the heat was on - we were there for 4 nights and were uncomfortable the entire time.Because we had the windows open we became aware of a lot of noise down on the street, we were on the top floor as well. There were were gangs hanging out down in front of the hotel and a guy on a motorcycle raced up and down the street doing wheelies on his bike and revving the engine.They were loud, worse when we closed the windows to sleep we could still hear them making sleep difficult.The second night was similar but with the added bonus of a car that burned rubber and peeled out around the block for hours as the party below continued.The third night was a bit quieter except for the gun shots that we could hear not that far away - the neighborhood just beyond the hotel is not a very good one with a lot of homeless, gangs etc.Due to the noise, the lack of being able to control the temperature we would never stay here again.
Disliked: Upgrade the windows to the type they have at airports - allow the windows to be opened more fully or turn the building AC on when it is hot outside.

Disappointing

Superb

Good location.

Liked: The hotel location was perfect to combine my business stay with some leisure activities. I really appreciated the friendly service provided by Ms. Juliette at the Front Desk, she managed to make my stay a perfect one.
Disliked: Shortly after my check-in and while I was using the restroom, someone entered the room ( I assume from housekeeping) without knocking the door...This was not appropriate at all!

Superb