Novotel London Wembley Guest Reviews
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Kim, Gosp, visiting OVO Arena Wembley Sun, 14 May 2023
If you want to make an overnight stay of your trip to Wembley Stadium or OVO Arena this hotel is a great option. Fantastic location, good bar and restaurant and friendly staff.
Liked: Fantastic location to both Wembley Stadium and Arena. Loads of places to eat before a show or you can eat at the hotel. Great breakfast in the morning which can be taken at a leisurely pace. Room clean, comfortable and spacious.
Disliked: Nothing.
Lynda Fri, 21 March 2025
Very good
Stuart Fri, 21 March 2025
Enjoyable
Liked: Room Good, Breakfast alright. location excellent for Wembley stadium
Disliked: Breakfast could be better, needs a larger space for restaurant
Rita Fri, 21 March 2025
My stay was excellent. I...
Liked: The location was VERY good. The breakfast was delicious. The room was hard to adjust the temperature and a portion of my additional stay, the ventilation was making rattling noises.
Disliked: the noise from the vents.
Darren Fri, 21 March 2025
Stressful at first but got...
Liked: Location, cleanliness, comfort, food, some staff.I also though it was really good that you only allowed hotels staff into the hotel when the Carabao Cup Final was on, be it a few non hotel guests did sneak in.
Disliked: I purposefully booked this hotel because one of my children is disabled (wheelchair) and the hotel came with parking.However much to my disappointment, on arrival, the parking barrier was down with a sign saying 'Full' and I was told by your Reception that I would need to park elsewhere. After a lot of upheaval and effort, I was told by the duty manger that there were in fact 2 x free parking spaces and he allowed me into the car park.The rest of the stay was good and as expected, but a real shame for the disruptive and stressful start.You need to be better at communicating and managing expectations with your customers in advance.
Abraham Thu, 20 March 2025
Good value for money hotel
Liked: Nice hotel (good value for money). Close to metro, supermarket and restaurants. Nice and clean hotel
Disliked: Perfect gym. Pity that some tools weren’t working.
Shaheen Thu, 20 March 2025
Superb
Lee Tue, 18 March 2025
Exceptional
Richard Tue, 18 March 2025
Location excellent, very average hotel...
Liked: Room was very basic, but clean. Towels were clean but old/tired & no bath mats - you had to call reception or housekeeping for a bath mat ?? If you have a bath/Shower in your room - you have to expect you are going to get a bath mat ??Breakfast was tasty, hot & good.Location for Wembley was excellent.
Disliked: Value for money was shocking £150/night room for £450 - just because there was an event on at Wembley - but location was excellent.The hotel was pretty full with Football supporters for the Final - but the Bar was crammed & to only have 2 bar staff serving what i would guess to be around 150 people after the game - was very poor & created long waiting times to get served every time you wanted to a drink ?
Gary Tue, 18 March 2025
Exceptional
Regina Tue, 18 March 2025
Disappointed, expensive hotel which lacks...
Liked: Location was excellent and staff was very friendly and helpful.
Disliked: Bedroom was cold. Duvet was too light for this time of year. Uncomfortably cold. No food available at 7pm on Sunday evening without any pre warning to your guests was most unfair.