Novotel London Waterloo Hotel Guest Reviews
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Write a review
Masoud Mon, 21 April 2025
Feel good
Liked: Friendly staff and location
Disliked: Good breakfast and food
Oscaralarcon Mon, 21 April 2025
Good
Alex Sun, 20 April 2025
Exceptional
Faye Sat, 19 April 2025
Great, would return but couple...
Liked: Great location, clean, great facilities, lovely breakfast. Staff constantly checking and restocking, good quality food.
Disliked: Didn’t like open plan bathroom layout with see through glass! Limited privacy!
Bart Tue, 15 April 2025
Good
Ian Mon, 14 April 2025
Excellent, very conveniently located for...
Liked: Room was very comfortable and very clean.Onsite underground car park very convenient!
Kevin Sun, 13 April 2025
The decor is modern but...
Liked: There was a mix up in the reservation. We thought a breakfast was included but not so. When we ordered dinner all pasta options were not available because the kitchen didn’t have any sauce. How does a “gourmet” kitchen not have spaghetti sauce? The chef couldn’t make it fresh? We were not too keen on a separate room for a toilet, a separate room for the shower and a common sink area. Also the shower floor was very slippery and dangerous. A bath mat may help prevent injuries to your guests.
Natalia Fri, 11 April 2025
Pleasant stay and great location
Liked: Location, cleanliness and general vibe
Disliked: The rooms are quite small and for four people it was a squeeze
Helen Tue, 8 April 2025
Excellent location. We were able...
Liked: Location is excellent and added bonus of parking
Disliked: Nil
Delberto Tue, 8 April 2025
City Center
Liked: We love the location, right in the city center, about 15 minute walk to Big Ben.
Disliked: We drove from Germany to the hotel. The price for the overnight parking was expensive, in my opinion.