An unhappy , frustrating stay...

Liked: The location
Disliked: We arrived late to check in as we were staying to look after our grandchildren and had had a very busy day . I needed to rest my back in a warm Bath but The bath plug did not work and all the water leaked out . The sockets on the far side of the room did not work . We spoke to reception they said they’d put us in another room the next day. We had to take our bags with us the next day , again returning late we were put in a different room which had not been cleaned properly - the bath did not even work !! Reception says they could not change the room ! We reported it agsin early next Morning- receptionist said they would change room. And report to manager . We arrived late agsin that evening - receptionist said sorry NO SPARE rooms ! But we’ve fixed the bath ! THE BATH WAS NOT FIXED !! My husband managed with much difficulty to release the tap . The receptionist sent us a complementary cup of tea and some crisps ! No apology from the manager no offer of a discount on the executive room we had booked :( . A tiring unhappy experience !

Superb

Good

I had a lovely stay....

Liked: Location was great 2 stops to canary wharf. Breakfast was good and had lot of options for vegetarians too. Staff was nice and very helpful. Train station was just outside the hotel. Only problem we faced was due to the train connections were disrupted every now and then and took a bit longer to reach places as a tourist (15-20 mins) extra. However we had very good time.
Disliked: Only the location of toilet was bit far from the shower section. Bathrooms and toilet were great just bit far apart. But ok for the hotel and just a bit inconvienent

Very good

Liked: Breakfast, location, overall staying was good
Disliked: Missing joghurts for the breakfasts

Exceptional

Exceptional

Liked: Staff were able to get us into our room early as we arrived at the hotel before 7am from an international flight.It was easy walking distance to all Greenwich places to see including the Cutty Sark, Queens House and rhe Observatory
Disliked: Shower/bath combo - not used to high step down.

Exceptional

Liked: Convenient near the train station, comfortable beds, luggage drop off convenient

Superb