Novotel London Canary Wharf Guest Reviews
Write a review
Write a review
Rosalind Tue, 25 March 2025
Average
Liked: I love the views from the bar and the also the coffee shop staff are so lovely
Disliked: One of the managers very rude didn’t give me the right room then booked me into another sun standard room and when I asked for a another duvet both nights they took it back. I asked for a discount the manager refused and just looked at me and tried flirting to get his away around it. This is the third or a fourth time in a few months I have stayed here and it really upsets me to write this but he is a let down to the rest of the amazing staff
Julia Tue, 25 March 2025
Excellent
Liked: Location good
Disliked: Nothing
Rachel Mon, 24 March 2025
Exceptional
Palvee Mon, 24 March 2025
Exceptional
Dominique Mon, 24 March 2025
Perfect
Liked: Amazing views and roof terrace the spa facilities also very enjoyable and was nice and quiet.
Annie Mon, 24 March 2025
Very good
Peter Mon, 24 March 2025
Disappointing for the money
Liked: The room was clean and comfortable. Leisure facilities were OK.
Disliked: The breakfast was poor, and the room was overcrowded and understaffed. The cooked selection was very poor, with inedible eggs, overcooked bacon and sausages and poorly presented.Access to the buffet section was crowded and difficult to select from, with staff squeezing by and no order to how it flowed with other guests.Despite being dog friendly, a charge of £25 on top was added, yet there was no facility to have the dog at breakfast or dinner with us, so it meant having to eat separately.
Mariah Sun, 23 March 2025
Exceptional
Grace Sun, 23 March 2025
Exceptional
Pothecary Sun, 23 March 2025
Exceptional