Superb!

Liked: Staff were kind and helpful. Breakfast was good. The atmosphere of the whole hotel like Lobby and Restaurant was so nice and charming. Beds were comfy and the room was clean.
Disliked: Nothing!

Very good

Liked: Clean spacious room, the staff is very friendly ! Good location
Disliked: The room was a little bit too hot for us and we couldn’t turn on the AC

Exceptional

No restaurant open on Sunday

Liked: Very nice and modern hotel
Disliked: Staff seemed clueless. It took ages to check in, then we asked for an extra duvet on Friday, the person at the front desk wrote it down then nothing was delivered; asked Saturday night same person wrote it down and nothing delivered. Sunday night called and same person answered apologised for forgetting and brought it up twice(first time was my fault as didn’t hear him knocking). No restaurant or bar open on Sunday. Had no food so we had to go out and have a crisp sandwich from a petrol station. Very disappointing and we won’t be staying again and will consider if we ever stay at a Novotel again if this is how they treat customers

Passable

Very good

Disliked: I don’t like having to pay upon arrival at the accommodation. I wanted to remove breakfast from my reservation because my schedule changed, but they didn’t allow it. I feel that the hotel’s policy and the reception staff are not flexible at all. I don’t like this, as this is the second time it has happened to me.

Practical and comfortable location, with...

Liked: Separatioin of the toilet and the bathroom in the room. The balcony with a nice view. The quiet location. Two comfortable chairs in the room.
Disliked: Almost only decaf coffee pads in the room, that's not what you need in the morning! The shower was not closed enough to water got out to the floor. The excercise room war not equipt with the minimum of euipment.

Very good

A paradise compared to other...

Liked: Breakfast, my room and ease of parking, and especially the customer service.
Disliked: Nothing