Not using novotel again

Liked: Nothing in particular
Disliked: Ordered a late pizza on uber, it came cold and they told me on reception that they wouldn’t heat it for me, against house policies. A complete joke in costumer service, won’t choose novotel again.

Good. But I think the...

Good

Liked: Buffet bfast
Disliked: Malfunctioning key cards and old structure of the bldg

Very good

Lovely large comfortable beds! Pub...

Liked: Very comfortable and large beds! Nice bathroom with nice smelling body wash/shampoo/conditioner.
Disliked: N/A

Exceptional

Exceptional

Very good

The staff were good, the...

Liked: The proximity to where I had to be
Disliked: Was assured of a river view that I paid extra for and, well I did get a view, of the Pan Pacific Hotel across the road. If I stood against one wall I could see a bit of the river. Not enough lighting in the room