Superb

Very good

Liked: Convenient location right off the motorway. Spacious room. Quick and easy check in and out
Disliked: The heating in the room kept switching off due to an error code. Woke up to a very cold room

Disappointing conclusion

Liked: Rooms clean, tidy , and comfortable.
Disliked: The food, absolutely appalling on Sunday evening, Saturday evening it was fine. But Sunday totally inedible.

I feel it was possibly...

Liked: Staff were very friendly and helpful. Room and location of the hotel was very good for our purposes.Extremely handy for the NEC and althugh we did not bring dogs on this occasion it is great they allow themThe breakfast was very good and plenty of choice.
Disliked: The dinner was very poor, I think there may have been staff shortages. The meal consisted of a buffet which unfortunately meant the chicken I chose was rather dry and the sauce very thin. There was not a great choice chicken, pork or aubergine. The deserts too where rather tired looking and I didn't try them

Very good

Exceptional

Very good

Liked: Friendly and helpful staff, good breakfast.
Disliked: My room was too noisy as I can heard the traffic from the motorway, but also from the other people who were in the hotel (a lot of them woke up early in the morning and didn't take care to avoid any possible rumor)

Bad

Liked: Was ok
Disliked: I specified I wanted twin got double and told there were no other rooms available. When I got to the room there was a pullout bed that would 0nly suit a child. When I asked suddenly a room became available. The bed sheets were thrown in a ball on the bed I had to make the bed myself. The room was too cold to sleep too. Restaurant was ridiculous with rules on what you could order and when. Everything was extra, car park, dogs etc. The staff couldn't care less about anything. Won't be back

Wouldn’t rush back

Liked: The view out the window was great as it was a sunny day . And the bed was comfortable
Disliked: Conjoining door in room , so when me and my husband came back after a night out at 11pm we go told by the family next door to be quiet ! Then at 7am the following morning go woken up to the families kids banging and shouting behind the conjoining door . We didn’t have children , had one night away and go woken up at that time of the morning.No shower gel Marks all over the carpet and top sheet of them bed