Modern and comfortable

Liked: All clean and comfortable
Disliked: The air conditioning wasn’t working properly and our room was very hot.

Great hotel for our mini...

Liked: Comfortable, spacious and well appointed rooms. Good selection of food at breakfast. Nice pool. Friendly and helpful staff.
Disliked: Parking wasn't ideal. It cost £13 per night and it was not obvious where the car park was on arrival in the dark. After a bit of circling around, we nipped in and asked at reception and were told to go to the station car park which the hotel shares. Would have been good if this had been made clearer on the road in as we couldn't see any signs that indicated where we needed to park.

Very good

Superb

Not bad, nothing too memorable.

Liked: Location was good, room was serviced nicely and all of the hotel felt clean and fresh.
Disliked: Hotel was as expected. Checkin wasn’t informative, not offensive but no details given on parking, had to prompt where breakfast was and times, also had to prompt use of pool information. I gave my name and was handed my key. As an ex hospitality worker for many years in hotels it just didn’t feel very informative on check in. Also my food on the evening we ate at the restaurant was slow, my son had eaten his meal before my salad arrived, I had to ask in the end where my salad was. None of this would deter me from using the hotel again, but little bug bears.

Superb

Superb

Very good

Liked: Nice room, nice beds, fantastic shower. great pool/sauna/gym. Can order food to hotel, breakfast was brilliant. Co op opposite is really handy. Room has a fridge which was a brilliant idea too. Great for kids/familes. Had a relaxing break here. Right next to the train station.
Disliked: The meet and greet was terrible. Room wasnt ready then had to pay over £10 for 3 soft drinks whilst we waited for the room to be ready. Wasnt a nice start to our break & even my kids noticed it. Really deflated our excitement for our anticipated break. Staff mainly good but depends on who you get. Restaurant automatically applies a 10% service charge but we had to get up several times for attention even though the Restaurant was empty. Had to twice request more toilet paper/more pillows as a family room and 5 pillows. Complimentary waters missing on arrival in the room. Attention to detail, not quite there sadly.

Superb