Superb

Superb

Superb

Liked: Easy to find and park reception staff very helpful and friendly all round excellent hotel nice location and views

Comfortable , close to facilities...

Liked: The location of this hotel was perfect for us. Near shops ,tram,dog walking space and the lake.The hotel staff were very friendly and helpful. The breakfast was varied and plentiful. Secure parking within the grounds was helpful.
Disliked: Nothing

Disappointing Stay – Not Worth...

Liked: The parking lot was secure.
Disliked: Some of the same problems remain. The carpets were dirty, as was the entire room in general. If you're just stopping for the night to sleep, the hotel is okay, but the price is definitely not. They charge more than it’s worth. For a Novotel, the standard is quite low. I most likely won’t be coming back.

Overpriced and Poorly Maintained

Liked: The parking lot was secure.
Disliked: This wasn’t my first stay at this hotel, but unfortunately, the issues remain the same. The shower drain in the bathroom was clogged, causing water to overflow during showers. The carpets were dirty, and there were never enough towels for more than two people. If you're just stopping for the night to sleep, the hotel is okay, but the price is definitely not. They charge more than it’s worth.

Exceptional

Very disappointing not even water...

Liked: Breakfast was adequate. Parking was convenient and secure.
Disliked: Oh dear Novotel! It is a while since we stayed at a Novotel and we were shocked to find our room did not match the price in any way. No drinking water in the room, nothing in the fridge, no hygiene bags in the toilet, not one English speaking channel on the tv and the pillows were hideously uncomfortable. The restaurant had a poor choice of food in the evening and was playing music too loud to have a conversation. In short just not the Novotel we remember sorry we will not be staying at any Novotel in future it's to expensive for very little offering.

Very good