Great stay; lovely breakfast; will definitely book Novotel next time we’re in Birmingham.

Liked: Central location; reception staff very helpful and friendly.
Disliked: None.

Disappointing for the price -...

Liked: Location was convenient to ICC - 5 minute walkBreakfast was goodStaff were doing their best
Disliked: The rooms were really disappointing - very tired and in urgent need of update.Carpets were stained - wood chip on walls - toilet was awful.Bathroom had obviously been upgraded but the rest of the room was less good than many budget hotels I've stayed in.

Lovely staff would return

Liked: Really friendly staff at check in. Thank you Silvia for your excellent service at check in. Room was lovely and location excellent. Breakfast was lovely with hot and cold buffet.
Disliked: Having to leave

Very good

Disliked: Room was very warm and couldn't use thermostat

Pleasant

Good

Good weekend away

Liked: Perfectly situated to see Birmingham
Disliked: A wee bit dated , bathroom could do with modernisation

Exceptional

Liked: Location
Disliked: Size and price of car park

Very good

Lovely staff, huge room, comfortable...

Liked: Very comfortable bed. Staff absolutely wonderful! Second internal door for noise reduction and blackout blinds made for a good sleep
Disliked: Front door of room 108 didn’t close properly with a small gap. Wasn’t too keen on the small toilet without a sink (but sink next door). Just niggles - door locked fine. Safe didn’t work.