Great stay; lovely breakfast; will definitely book Novotel next time we’re in Birmingham.

Liked: Central location; reception staff very helpful and friendly.
Disliked: None.

Exceptional

Good location & friendly staff.

Liked: centre of the city & good location for night life
Disliked: no sink in the toilet you need to come out to wash your hands

Superb

Exceptional

Pleasant

Liked: Friendly staff easy check in. Good location
Disliked: On Saturday no hot water or heating . Couldn’t take showers to meet people for dinner

Very good

Very good

Disliked: Spa wasn’t open for long

No heating

Liked: Hotel room was neat clean , staff was good
Disliked: There was no hot water or heating due to the boiler being broken and needing repairs wasnt back till past 10pm and I was not informed of this via email , message or while checking in

Good

Liked: Always a great stay here, staff always very obliging and facilities are clean and tidy.
Disliked: Only gripe was that it seemed all the taxi drivers wanted a war with their horns at 3am which was bloody annoying, I know the location is near the bars and clubs but really