Great stay; lovely breakfast; will definitely book Novotel next time we’re in Birmingham.

Liked: Central location; reception staff very helpful and friendly.
Disliked: None.

Very good location staff brilliant...

Liked: The staff was very helpful and friendly
Disliked: The room was very dated and not very clean shabby sofa and carpet

Great hotel. Would definitely stay...

Liked: Great location for the Utilita arena. Clean & modern. Nice restaurant. Lovely staff.
Disliked: Nothing

Exceptional

Liked: It was near to where we wanted to attend to.
Disliked: Nothing

Didn’t sleep all night due...

Liked: Gym and bar
Disliked: The room it was roasting in there

Simply amazing.

Poor

Disliked: I did not like the sofa bed my son couldn't sleep then I swapped with him and realised you could feel all the springs i had to put several cushions down but still my sides were hurting when I got up. Didn't sleep all night, most uncomfortable and painful sleep . Also got stuck as put car in parking every time you take it out you will have to pay . So we walked it instead .paid £18 for all night parking.

Very good

Great hotel and would definitely...

Liked: Great location. Nice room and quiet despite being on Broad Street. Lovely at and restaurant area. Fabulous breakfast
Disliked: Espresso machine didn’t work and the bin hadn’t been emptied for previous occupants

Bad

Disliked: your staff on the front desk was very rude I will never book too stay at the novertel again