Norton House Hotel & Spa Edinburgh Guest Reviews
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Write a review
Melorwen Mon, 10 March 2025
Luxury stay away from the...
Liked: Lovely staff, fantastic spa facilities and experiences, amazing breakfast, very serene surroundings, comfortable room.
Disliked: While the food at the restaurant was really good, the price did take me a little by surprise: a 2-course meal (no starter) with no alcohol for 1 person came to £65, so that's something to keep in mind if you book a dinner there.
Mollie Mon, 10 March 2025
Exactly what I was after.
Liked: Property was gorgeous, exactly what we were after. Something nice and relaxed. 33 weeks pregnant and visiting for my birthday, staff left some balloons and chocolates in our room which was such a lovely surprise. Spa was beautiful and so relaxing. Unfortunately we left it too late to get booked in for a treatment but pool area was still really good.
Fiona Sun, 9 March 2025
Pleasant and staff were excellent
Liked: Excellent attentive staff; very welcoming, friendly and helpful. Hotel is in a lovely location; good parking; attractive building; clean and characterful.
Disliked: Only slight issue was that although the bed was a large double it wasn’t very comfortable.
Chloe Mon, 3 March 2025
Exceptional
Craig Sun, 2 March 2025
A dreamy little hideaway
Liked: The staff were super friendly, especially Stephanie (who gave excellent wine recommendations and chatted with us for a while over dinner…excellent customer service!) and Muir (who was very polite, funny and provided everything we asked for) The bed was exceptionally comfy (I slept the best I have in a good while!)The TV at the end of the bath was a big bonus.The food was delicious, all our meals there were 10/10Having Clyde the Highland Cow greet us in our room…we had to take our own one home with us.
Disliked: Everything was excellent, no complaints at all.
Ricky Sun, 2 March 2025
Staff were very professional and...
Liked: Very peaceful surroundings, and a lovely property.
Disliked: There wasn’t really anything in particular I didn’t like
Aidan Mon, 24 February 2025
Delightful food, spa & room...
Liked: Every part of the stay felt worth the time & money. The spa was an excellent experience, with easy access from the hotel. Additionally the room was very nice and bright, with an extremely nice & warm feel to both the room & bathroom. The bathroom and room felt very luxurious & I would definitely come here to stay again with my partner. The dinner in the Brasserie was some of the nicest food I've had in a restaurant in this country in a long time. I've been to Japan and had duck there, the duck I had on Saturday night honestly was comparable. All credit to the fresh ingredients and skills of the chefs to put together some delightful plates. I finished my meal with a lovely Old Fashioned, which I order in most places I go, and was extremely smooth and well made. The evening meal and drinks were a real highlight to our stay at the hotel. I would come back just for the restaurant food alone.
Disliked: The view of the car park seems to be unfortunately a common characteristic among the 3 floors of rooms we were in & amongst, especially considering the beautiful scenery that surrounds the place, I feel the decision to have most of the rooms looking at nothing but the car park, is definitely something that detracts from the place. Not really a nice thing to look at in any location. The restaurant experience of the food and its decor or table set up, didn't quite feel like it matched - with the food by far exceeding the restaurant look & feel, unfortunately.
Debra Sun, 23 February 2025
Superb
Suzanne Tue, 18 February 2025
relaxing, good food , nice...
Liked: period feel
Disliked: outside to access pool facilities ,
Richard Tue, 18 February 2025
Very good night away
Liked: Facilities and room were great. Great value for money and exceeded expectations.
Disliked: Food and Dinner menu were limited and pricey