Norton House Hotel & Spa Edinburgh Guest Reviews
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William Sun, 10 November 2024
Excellent hotel, excellent restaurant, excellent...
Liked: Dinner was fabulous. The staff, especially the doorman/bell captain, exceptional: competent, friendly, excellent.
Disliked: Elevator in our wing was out. This made for very awkward travel from room to main section of the hotel.
Stuart Fri, 8 November 2024
A peaceful wee getaway
Liked: A beautiful hotel in a lovely quiet surrounding
Disliked: Nothing
Sofie Thu, 7 November 2024
everthing was perfect, absollutely profesinonal...
Liked: Very kind staff. Restaurant is amazing.
Emma Wed, 6 November 2024
Exceptional
Dave Mon, 4 November 2024
TIts was a shame we...
Liked: the staff was very helpful the area was good and the breakfast had a good choice
Disliked: the dinner menu could had more choice but the bare menu had other options.
David Sun, 3 November 2024
Very good
Liked: Location and hotel absolutely lovely
Disliked: Toilet wasn't cleaned properly and their were stains on the bed sheets
Mate Sun, 3 November 2024
We had a fantastic time,...
Liked: Cosy rooms, excellent staff, very helpful receptionists.
Pat Thu, 31 October 2024
Very enjoyable
Liked: Lovely surroundings
Disliked: Return trip to airport very long due to one way system out of hotel
Bains Thu, 24 October 2024
Very good
Karen Thu, 24 October 2024
Lovely setting and main part...
Liked: Lovely setting. Staff very friendly and helpful, and Porter actually refused a tip! One of our party had a sudden family bereavement the day we arrived and staff were patient, understanding and helpful in cancelling one of the 3 rooms we had booked and one of the treatments at no cost.
Disliked: Lunch and evening meal were just ok so we were a bit disappointed. Menu unclear about suitability of food for vegetarians/vegans. And when asked, staff didn’t know either, although they were happy to check with kitchen. Staff also unsure re ingredients of other items on menu. To be fair I think they said it was a new menu they weren’t familiar with. I had a Salt and oil scrub in spa and think 25 minutes was not enough time for the therapist to do a thorough job or for me to relax. Other friends felt the same about their 25 minute treatments. I think £60 for 25 minutes is quite dear. Disappointed that spa building was short walk away from main hotel building.