Northwood Plaza Hotel Guest Reviews
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Ivan Thu, 14 November 2024
I did have a restfull...
Liked: I did not have the breakfast at this hotel, so no comment one way or another. The Live Country Band that played in the Pub sounded very good, from the hallway at the reception desk. It was a Friday night & people were enjoying their evening out. However I was tired so sleep was my priority. The sound from the band was muffled in my room. No interuptions from the other hotel patrons during night nor the music from the band as all was muted in my room location. Thus no sleep problem.The bathroom was clean with no problem noted. The bed was soft but comfortable as were the bed linens. ( Clean ) Some of the furnature in the room was showing it's age & use over time. I documented the previous damage by taking several cell phone photos of the furnature & reported it to the desk clerks both soon after check in & again to a different clerk in the morning at check out. You do have to sign a lengthy document upon signing in, READ IT ALL, as you are required to put a $ 200.00 damage deposit on your credit card till the room is reviewed by hotel staff for additional damage after you check out. If no damage is reported you get the damage hold removed from your card within three days. Nice to know before you book a room. I had no problem with additional damage, nor did the hotel have additional damage from my stay in their establishment. My Credit Card additional charge was fully relaesed after three days. This damage deposit is in addition to your room charge on your credit card.
Disliked: Elevator would have been nice. It is 20 individual stairs to get up to the top floor. Thus a return trip back to the vehicle is another 20 stairs going down. Thus three trips to my vehicle to get my belongings into the hotel for safe keeping gives 120 stairs. Then again to return my belongings to my vehicle in the morning is another 3 trips both down then back up so this is another 120 stairs. The stair treads are very short in tread depth & easy to tumble or stumble on while packing suitcases in both hands. The hand rail was available but if both your hands are full with your belongings be carefull. If you have mobility issues with your legs I suggest you work out a solution prior to staying. Those that need walkers should choose another hotel.
Anjola Thu, 7 November 2024
Bad
Debra Mon, 14 October 2024
Very good
Debra Mon, 14 October 2024
Very good
Liked: Never judge a book by its cover.Clean, comfortable, secure, and friendly. I will stay here again.
Donghyuk Sat, 12 October 2024
Good
Linda Tue, 8 October 2024
Wry comfortable for a night,...
Liked: Clean ++ and comfortable! Friendly front desk!
Disliked: Was a bit of noise during the night.
Lisa Sun, 25 August 2024
Superb
Sharon Wed, 14 August 2024
Little underwhelming from the outside...
Annette Thu, 8 August 2024
Poor
Janet Sat, 3 August 2024
Lovely staff and clean room,...
Liked: Very clean
Disliked: It’s got a liquor store on site