We got to the hotel to check in, only to be taken around the back to a block of old flats. The wallpaper in our room was peeling off, one of the lights hanging out, damp around the window, cobwebs all over the room, a rug that was going up the wall as it didn’t fit. Carpets were dirty all around the hotel. When we left for the day, we got back to lovely clean towels however our room was unlocked so anyone could have been in our room for the hours we were gone. £197 room (for one night) to be told breakfast is an extra £10 per person. My partner and myself ended up checking out around 10pm and driving home. Our first time in Manchester and it was such a disappointment. I wish I could add pictures to this review.

Liked: Leaving.
Disliked: Everything.

Very good

Good

Very good

Liked: Friendly and helpful staff; kindly accommodated my late check-in, which helped me a lot, and gave me a double room. An inexpensive stay and no complaints.

Bad

Exceptional

Liked: Great location, staff friendly and affordable price.

Exceptional

sorry, won't stay again.

Liked: the breakfast
Disliked: the decoration dirty ripped marked. cleanliness, small tv for a superior room. no bin.

Frequent visitor to Manchester, looking...

Liked: Staff friendly and pleasant. Room clean and tidy. Breakfast provided was acceptable.
Disliked: Website uses old photos; now decoration very tired and shabby. A few lights not working in room; no information leaflet either about facilities in the hotel or local amenities - (had to ask specifically about breakfast times as at welcome desk not given this information) soap dispenser empty; no blind / curtain in bathroom only frosted glass - which faces main road. Paid extra for 'superior' room but in fact was very basic.

Exceptional