Norfolk Royale Hotel, Bournemouth

Norfolk Royale Hotel Guest Reviews

Overall Average Score:

Good (3.85 out of 5)

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Friendly helpful staff, clean comfortable

Liked: Great hotel

Awesome

Liked: Breakfast was ok loved the room and staff place needs little bit of tlc but scaffolding was up so I think they are working on that definetly be back
Disliked: Meal choice and bigger breakfast

Great 1 night stay. Comfy...

Liked: Stayed 1 night. Room lovely and quite to sleep in and spacious. We did get a last minute booking and had a superior suit on a reduced rate so value for money was great. There was a swimming pool put we did not use this. Bathroom had a shower and bath so spoilt for choice. There was a singer in the lounge and eve though we were on the 1st floor this did not disturb us, hence the quite and lively boxes ticked. Break fast had all can eat self serve cold foods and toast and then a choice from the menu for hot breakfast. So plenty to eat. Great stay and would recommend.
Disliked: No complaints

Great location

Liked: Really friendly staff - couldn’t do enough to help
Disliked: Very warm

Very good

Average

Liked: Breakfast good
Disliked: Kingsize bed was 2 joined together - very uncomfortable.Hot water temperature in shower impossible to adjustNo refrigerator in room

Very good

Liked: Good location, and good value. Room was nice, bathroom clean but not sumptuous.
Disliked: Breakfast was average, not a great range of breakfast options but served efficiently.

Exceptional

Very good

Liked: All of it
Disliked: Pool area a tad dirty

Good

Liked: The underground parking was easy, sadly you still have to pay as a hotel guest but at least it is there.The staff were friendly and helpful, especially Levi. Location is fantastic.Room was clean and tidy. Garden area was lovely in the sun.The best part was the pool and the jacuzzi (although there is no steam room as advertised), both were the warmest waters I have ever had at a hotel and made the how swim and relaxing fantastic.
Disliked: More discounted parking. The only thing I worried about was upsetting other guests when we walked past their rooms with the creaking floorboards, I am used to them but wasn't sure if that would have disturbed others.Everything else was perfect for what we paid for the night including breakfast.