Great location- walkable to anything

Liked: Great location, darling hotel. Comfortable bed- love the water station and coffee station on each floor
Disliked: The room is very small, but the bed is comfortable. Our bathroom shower was ADA and leaked water into the room pretty badly.

Nashville was wonderful

Liked: Location is fantastic . Staff are not too friendly
Disliked: Coffee station on my floor out of order for entire duration of my stay

disappointing.

Liked: Great location, charming Hotel.
Disliked: We booked this hotel for the speakeasy and it was closed. Also, one of the elevators was not working, and the water/coffee station on our floor was broken and had loud fans running. I feel we should get a partial refund for the very expensive room.

Exceptional

Liked: Great location. Can easily walk to Ryman and all kinds of music. Great hotel and it even has a fun "hidden bar." We really enjoyed our stay. Everyone, from the people at the door to the gals that made our coffee in the lobby to the restaurant downstairs, worked hard to give their best!

Have stayed in many hotels...

Liked: Loved the breakfast , had it at the drug store , lovely food , lovely staff, will stay there again
Disliked: Everything was fine

Exceptional

I love this hotel and...

Liked: Stunning lobby - great location downtown! The double king suites are perfect for a girls getaway! The local popcorn and coffee with H2O in hallway was great!
Disliked: Thin covers - very disappointing for a hotel of this status. We called and asked for another blanket - and we were told there was only one on our floor?! The new restaurant was very bland.

Excellent property and perfect location.

Liked: The food at the coffee shop was excellent. We didn’t utilize the restaurant.
Disliked: Disappointed the gym wasn’t available.

Exceptional