Liked: Beautiful design - felt exclusive when checking in.
Disliked: Lounge provided a free cocktail and coffee in the morning but no snacks.

Was excited, will not be...

Liked: I previously loved staying here, but we found our reservation had been cancelled by the property upon our arrival and they were not able to provide alternate arrangements. Very disappointed with Nobu.
Disliked: We booked a two night stay while traveling to Las Vegas from Honolulu so that we could check in straight away after our red-eye flight. On arrival at Nobu, we were told our reservation had been cancelled overnight because we hadn't arrived yet. There were no attempts by the property to contact us before they cancelled our reservation and they sold our room to other guests without our knowledge, so we were left to try and find accommodations elsewhere at 8 in the morning.

Exceptional

Exceptional

Disappointing

Liked: The privacy & security
Disliked: The staff was helpful during checkin & very sweet & accommodating got us right into our room as promised. However the evening staff there was a young lady that was very sweet but the gentleman that was with her was extremely rude. We were trying to find help as my fiancé had to have a container for his medicine be frozen overnight so we could put his diabetes medicine in at the next day and fly home without any issues. We tour all over the world as my fiancé was headlining at the Venetian three weeks before and I’ve never had an issue with a front desk finding a freezer and freezing our medicine holder only. We ended up having to go to the Venetian and have our friend as a concierge freeze it for us. We have Stayed at MGM, Virgin, Bellagio, Fontainebleau and I’ve never had a front Desk be so unaccommodating in assisting us with freezing our transport container. I just said we’re not mad but if you could assist us in trying to figure out a solution and he just basically said no we can’t help & was rude and condescending to me. I said you really don’t have to get an attitude with me I’m just trying to figure out a solution I let him know that he was being very rude . We were just trying to figure out a solution and he just basically said he didn’t have one for me and then ignored me. Although the young lady that was working was very sweet and calm and actually made a couple phone calls for us. After this experience we won’t ever be staying there again

Nice, quaint, upscale hotel. Not...

Liked: Housekeeping
Disliked: Numbering of the floors

Exceptional

Would not go back.

Liked: Too expensive, a really nice motel room.
Disliked: Price, no coffee

Superb

Exceptional