Good property but the bed...

Liked: Good staff. Great food at the hotel. Great beer selection on tap.
Disliked: The bed was terrible. It was way too soft and needed replacement. The bathroom was a little tight. Also the main light didn't work.

Pleasant

Disliked: People outside rooms kept us up a talking and been loud sitting on table out back of pub

Very nice

Liked: Very nice

Exceptional

Poor

Liked: The staff were nice and food was good
Disliked: The room smelt damp and there was small cockroaches

Good

Disappointing

Liked: The room was very clean with a good bed, linen and towels. Some of the staff were exceptionally friendly. The decor was Ok although not to my taste. A nice touch was the bag of mixed jubes instead of the usual Arnott's Biscuits.
Disliked: Well where will I start? The reception is in the main bar and the guy couldn't find our booking. Took ages to check-in. He escorted us to our room and we had to pass through a designated smoking area filled with dirty ashtrays and empty beer glasses. Uck.We did ask was it going to be noisy but was assured that the bar/pokies closed at 10 pm so all good. Well what a crock. Firstly some sort of "relief valve" right outside our door, was activated at closing time and continued to relieve itself every 3 seconds until about 1.00 am. Secondly, it turns out the rooms were totally NOT soundproof and the people next door played loud music until my husband banged on the door and told them to shut up at 11.30pm.They then started talking and laughing and we could hear every word clearly. About 40 mins later they moved out to the "smoking area" and continued their chatter for another hour or so. Finally getting to sleep at about 1.30am. Thirdly, we were woken by the sullage/poo truck at 6.50am extracting whatever from a collection point right outside our bathroom window. Fourthly, we then had to endure the acrid smell of filth that oozed through the closed windows and doors. We felt like our bodies and clothes had been contaminated. What a night mare.

Passable

Disappointing