NH Dusseldorf City, Dusseldorf

I would stay at the...

Liked: We loved the hotel's location—it was only a single stop on the U-Bahn from the Hauptbahnhof. The rooms were very comfortable and super clean, and the staff was really friendly and helpful.
Disliked: Two things specific to this hotel and one general hotel/office gripe.1. No hot drink-making facilities in the room. Is this just a Brit requirement?2. The breakfast area was bustling and somewhat overwhelming. I suspect this may be due to the run-up to Christmas. Monday morning was substantially quieter.3. I don't like breathing cigarette smoke when entering a building. Why can't hotels/offices insist people don't smoke just outside the entrance?

Exceptional

Very good

Absolutely perfect didn’t want to...

Liked: What a fab stay, the entrance alone was grand and welcoming and all the staff were pleasant, attentive and friendly. The design and layout is unique and inviting. We didn’t want to leave. The lounge / bar area in reception adds a lovely ambiance. They had welcome drinks and sweets on reception. The value for money was exceptional. Rooms were comfortable, cozy, modern and sleek. I went to the sauna which was amazing. Huge, clean with towels and water. The gym was right next door. This hotel was the best one on our travels. Definitely going to look out for NH hotels again.
Disliked: Nothing to dislike, absolutely perfect.

Outdated room, fine for a...

Liked: Nice wellness area.
Disliked: The thermostat of the shower in our room only gave lukewarm water, so could not take a bath like I wanted. I sent a message about the shower thermostat but this was not fixed. The room was also very outdated. The toilet leaked, airco was very loud, and there was a broken lamp in the bathroom. The reception didn't have a bathrobe for my partner, since they run out of them. Next time I'll choose a different hotel, this did not feel like four stars at all.

Superb

If i were you just...

Liked: Location was good
Disliked: More than 10 times power of our room went out 😡😡😡😡Sauna was cold and i had to call someone come to upstairs and turned on

Very good

Pleasant

We had a good stay,...

Liked: Nice lobby. Good size room. Good breakfast buffet. Walking distance to train station and to a local grocery store. There are a few restaurants nearby.
Disliked: The total price we paid for ended up almost twice the booking price including the taxes. Better to pay upfront than to opt to pay on site. The room was also dark, especially during winter time, and even with all the lights on. No complimentary tea/coffee and water bottle inside the room.