Exceptional

Exceptional

Liked: Excellent breakfast. Staff went out of their way to help. Had dinner in the restaurant and was excellent value for money served by the ever attentive Vanessa. Would definitely return
Disliked: Can't think of one thing to say negatively about the hotel

Lovely clean, very central hotel,Perfect...

Liked: Location was great
Disliked: Nothing

Great short break!

Liked: It was a great location, the rooms was exceptional and the staff were lovely!
Disliked: Nothing

Superb

Liked: I was travelling to Bilbao with my boyfriend for my birthday and the hotel staff made me a super nice surprise , leaving a cake and a bottle of champagne in the room, as a gift :) it was such a nice gesture and it really made my day when I returned to the room and saw it. So unexpected! And great attention to detail - the birthday card was handwritten. Thank you! I really appreciated it!Now, about the hotel. The hotel is located straight on a big bulevard, safe and busy area to walk through, also at night. It’s close to bus stations, to the tram and also 1-2 minutes walk from the airport bus station, which is great if you’re not in a hurry to catch your flight. The room was comfortable, clean and quiet, and we had everything we needed.
Disliked: The pillows were uncomfortable.

A wonderful stay in a...

Liked: The reception was beautiful, the small, interior design and artwork.The reception staff could be a bit warmer but they were helpful.Best breakfast on our road trip of Northern Spain.Fantastic location for exploring Burgos, a beautiful city.The walk to the breakfast room included walking past an ornate square with the most wonderful stonework, a special and historical building indeed.
Disliked: The room was spacious, clean and interesting. We were in the loft space so the two windows looked out towards the city but there was no fullness of the view, just the hill and spires of the cathedral. If anything the decor in the room felt a little dated. The bed was comfortable and there was all the amenities you could need.

Super nice

Liked: This hotel is super nice! Large and comfortable room. Super friendly staff. Excellent breakfast.

The hotel has a good...

Disappointed

Liked: Decent sized room
Disliked: Room smelt of smoke and the view from the window was directly on to very ugly internal courtyard full of industrial equipment. Poor