The hotel is an upscale...

Liked: The breakfast was excellent and a good value. Staff kept everything full.
Disliked: Only one complaint. The shower didn't drain properly so we had to run the water at half.

Exceptional

Fantastic

Liked: Everything
Disliked: Breakfast was limited

Overpriced for a 5 star...

Liked: Breakfast and sraff.
Disliked: Is over value for a 5 star hotel in terms of facilities and cleanliness.

Exceptional

Superb

Exceptional

Superb

Lovely winter stay in Copenhagen

Liked: We had a lovely stay at this hotel! The location is great, walking distance from public transport and a good walking distance from sights we wanted to visit. Check-in was smooth, the employees were very friendly and open to suggest activities for us to do during our stay. The room was spacious, nice bed and a great view of the city. We could see Tivoli, which was fun since we would be visiting that during our stay. We also spent some time at the bar, where we had lovely drinks such as their anniversary drink. The snacks took a little time to get to us, but they were worth the wait! The breakfast buffet had a lot of options, which I can always appreciate for breakfast.
Disliked: One evening we had dinner in the hotel. The food was not bad, but we might have expected a bit more for the price (although that could also have to do with differing price levels compared to where we are from). I would suggest going to a restaurant nearby instead for a more unique experience.