Exceptional

Pleasant

Liked: The hotel is extremely well located overlooking a lovely square with easy access to the trams, bars and restaurants. However it is noisy into the night earbuds are provided by the hotel.The hotel is clean and the staff are extremely helpful and polite..They helped and advised us on the tram network and booking a trip We had to ask for extra cups and glasses for the room. We had a triple room but only two of the above had been provided We were not advised clearly that we had to request housekeeping services otherwise the room was not tidied. Nor was I advised that it is cheaper to pay the bill in euros rather than pounds! Finally, the breakfast is disappointing. The range and quality of the food varies greatly from day to day.Staffing in the restaurant was poor most of the time

Great location and very clean...

Liked: The hotel is in a great location with lots of restaurants and walking distance to all attractions.

Exceptional

Superb

Exceptional

Liked: Great room with an amazing view! Very cozy and located centrally on a busy, popular street.

Passable

Liked: Firstly the bar was closed for the time that we were staying. The hotel website advertises that they have a convenience store at the front of the hotel , it's no longer there!. I did ask for a bottle of prosecco and some fruit to be in our room because it was my 60 th birthday, it wasn't there. The first night that we stayed had a stag party staying in the room above which went on all night until 7.30 in the morning to be fair when I complained to the reception desk they moved them quickly and we then had a lovely stay.

Exceptional

Liked: The staff was amazing

Perfect location for stay in...

Liked: Staff were extremely helpful and friendly and took time to recommend very good restaurants. Location was exceptional. On Rembrant square, buzzy and on tram line to central station ( airport connection )
Disliked: Bar closed. Room wasn't cleaned when requested but they immediately brought fresh towels and coffee pods so no issue