We just happened to attend when a Christmas festival was going on in the town center. It was an added bonus to our trip. We had fountain view room and it was beautiful, especially with all of the Christmas lights lit. We will be back next year for sure!

Liked: Friendly staff. Clean and nice hotel. Very convenient to the little Town Center. Plenty of restaurant options.
Disliked: No complaints.

Yes, I would tell people about your hotel. It was very convenient to shops. We had dinner atTravinia's, using your coupon. They were very nice.

Liked: It was quiet - we could get a good night's sleep.
Disliked: The gentleman on duty at the front desk was not the most helpful.

Exceptional

Good

Bad

Passable

Liked: Breakfast and staff were excellent, the food was great, and the choices were many.
Disliked: I selected double bedroom with a pull-out couch for my father at the Newport News Marriott at City Center. I booked it with Booking. Com arriving Sunday 8/18/24 and departing 8/19/24. To our surprise, we were told that the hotel did not have such accommodations. The desk agent said I should never deal with a third-party vender such as yourself and others. He assured us that they only have two double beds and one king bedrooms no pullout couches or suites. think I was duped. Very disappointed and misrepresented information. Needless to say, I will be using your service again. I wish I could be compensated to say the least.

Very good

Very good

Liked: Location is great
Disliked: Room and furnishings due for a makeover, fridge did not work

I love Marriott and would...

Liked: Locationthe lobby area is really nice and invitingfrom desk services really friendly/professionalLOCATION and the water circle outside - along with the walking distance of the shops
Disliked: People in rm317 all night disturbance! Knocking and banging, even on our door. I had to call downstairs.Pool to small and not cared for to be a Marriott property.No microwave in the room.

Exceptional

Great weekend trip.

Liked: Nice area. Convenient to shopping and restaurants.