We just happened to attend when a Christmas festival was going on in the town center. It was an added bonus to our trip. We had fountain view room and it was beautiful, especially with all of the Christmas lights lit. We will be back next year for sure!

Liked: Friendly staff. Clean and nice hotel. Very convenient to the little Town Center. Plenty of restaurant options.
Disliked: No complaints.

Yes, I would tell people about your hotel. It was very convenient to shops. We had dinner atTravinia's, using your coupon. They were very nice.

Liked: It was quiet - we could get a good night's sleep.
Disliked: The gentleman on duty at the front desk was not the most helpful.

Superb

Good

Liked: Location
Disliked: Extra charges

It was amazing!

Liked: The room was cozy!

Disappointing Experience – Not Up...

Liked: My recent stay at this Marriott property was deeply disappointing, starting from the moment I arrived. Finding the main entrance was challenging, as there was no clear signage, and I had to drive around the entire building before locating it. Once inside, the receptionist directed me to the parking lot without explaining how to get back to the hotel, leaving me struggling again. After finally checking in, I was told to return to my car to place a parking tag on my rearview mirror—a frustrating extra step.The parking lot elevator was in terrible condition, and even the hotel elevator showed signs of neglect with visible dust buildup. Despite the hotel being nearly empty, the receptionists seemed indifferent and rarely smiled. When I inquired about a possible discount for an event I was attending—something the organizer suggested I ask about—the receptionist flatly told me no and gave no indication of wanting to help. There was no effort to check with a manager or offer an apology, leaving me shocked by the lack of basic customer service.
Disliked: The view from our room was pleasant, and my son and I enjoyed the evening, but the positives stopped there. Early the next morning, I was interrupted by music coming through the vent system, making it difficult to concentrate on work. Additionally, the water in the bathtub was clogged and drained so slowly that it caused delays as we had to wait between showers. This was an unnecessary inconvenience, especially given the price we paid.Later, at breakfast, I discovered that what I believed to be an included meal (as confirmed by the event organizer) was not. The breakfast staff were kind enough to let us eat while I tried to resolve the issue with reception, but again, I was met with cold and unhelpful responses. The receptionist explained that because I booked through Booking.com, breakfast wasn’t included, and they refused to escalate the issue or offer any assistance. When I mentioned that I hadn’t received the booking link they referenced, they simply repeated that there was nothing they could do. Ultimately, I overpaid $110 for a full price for my one-night stay and an additional for breakfast that I should not have been charged for.Overall, this stay was a frustrating and disappointing experience. From poor communication and unhelpful staff to subpar cleanliness, unresolved issues, and a clogged bathtub, it fell far below the standards I expect from Marriott. I hope the management takes these points seriously to prevent future guests from having a similarly negative experience.

Exceptional

Very convenient for traveling Newport...

Liked: The convenience of location.
Disliked: The food was too expensive for a family budget.

Very nice, no complaints about...

Liked: The property was clean inside and out. I’m glad parking deck joined to the hotel. The staff were very professional friendly. Our rooms were clean when we return from Bush Garden that night. Our room facing the water fall was beautiful even though it was too cold to turn the water on the the pond itself was Beautiful with the Christmas tree
Disliked: Nothing to complain about

Exceptional

Good