The hotel has been recently...

Liked: Beach was so close to hotel, clean and excellent! polite staff, cozy room, close to all restaurants, shops! The only thing I hope is that they will return the $400 deposit for 7 days that was taken upon check-in.

Poor

Liked: Location
Disliked: Hotel Staff

It was memorable

Liked: The location.
Disliked: Parking cost & parking lot was across the street.We were woken up at 5am by a domestic dispute that we had to call front desk to call 911 & send security as there was a female screaming in the hallway for help & getting beat & drug to her room. It continued through the morning. We were exhausted. No staff came to check on us or offer late check in.

Very good

Good

Disappointing

Liked: Pool and lobby were new and attractive although seating in lobbt was cordoned off and unavailable.
Disliked: Room was not what we were expecting. No pictures on walls and not as described . Also, the unit next to us was being shown by at least a dozen sales agents for a time share. A minimum of 40 showings occurred over the course of 24 hours….a parade of people . Not a relaxing atmosphere. Main restaurant was closed and unavailable. Music in pool area blared for 12 hours straight on Saturday.

Exceptional

Liked: The staff was very friendly, I needed a Band-Aid for a blister from all the walking we did and they were able to give me a few. The coffee shop is overpriced but very good coffees/snacks! The pool/chill area is amazing! Such a cute area to sit back and relax. The beach was so nice with the fishing dock close by for something extra to explore. The tiki bar was the best! The servers are so friendly and make the best drinks and the food was so good! I liked how even tho the restaurant was closed, they still served food outside. Oh and the staff when you first arrived was so nice, they helped load our bags and even opened/closed the car doors for us. Definitely excited to come back after the renovations are done to see the final look! :)
Disliked: The room definitely needed an upgrade, ours smelled like smoke but staff was able to come spray our room which helped. The bathrooms had mild mould on the tiles. There was no breakfast which was disappointing but lots of places in walking distance. The day beds where not free to use… you had to pay for them which is annoying as you already pay a resort fee… We where of the Reno’s going on so we understood that.

All in all pleasant.

Liked: The staff at the pool and beach were really nice and took care of us. Brought towels and prepared the beds by the pool. Location is great!
Disliked: Room very old and needs to be updated. Bed was not too comfortable and bathroom had mold around the tub however they did say that they were in the process of renovating.

relaxing

Liked: We really liked the pool and beach area
Disliked: Room was a little dated but overall good. We weren’t aware until the last day that hotel guests had 2 complimentary beach chairs per room so that would have been nice to know earlier. Also a copy of the forms signed at check in would have been nice to review as it had some details about the property included