it was ok

Liked: I recently stayed at New York Marriott and was thoroughly impressed with the location! Situated right in the heart of the city, it made exploring super convenient. Major attractions were just a short walk away, and there were plenty of restaurants, cafes, and shops nearby. Public transportation options were also close, making it easy to get around. The area felt safe and lively, even at night, so I never had to worry about returning late. The hotel’s location truly made my trip stress-free and enjoyable. Highly recommended if you want to be in the center of everything!
Disliked: Very disappointed with our experience at Marriott The reception staff kept us waiting for 2 hours upon arrival with no clear communication or apology. This poor start really soured our stay, and it felt like guest satisfaction wasn’t a priority. Would hesitate to return unless service improves.

Very poor

Disliked: We booked a room for three adults. The room was remotely close to what was shown on the pictures on booking.com. We talked to the staff and they said there was nothing they could do, apart from providing extra blankets.

Not great except for Dee...

Liked: I just stayed there because its location served my needs.
Disliked: One of the staff at the front desk was less than hospitable. I had asked for robes when we checked in and re-iterated that request a few hours later-no robes in spite of assurances that they would send them up. But the worst was late that evening, I went down to the desk to express frustration with the fact that the hotel had not provided bathroom necessities that any hotel would provide-a shower cap, qtips, cottonballs, etc. desk manager said I need to ask for those things when I checked in. Really?? Not the first thing I think about when I check in to a hotel. He insisted that the Marriott did not provide those niceties but if I stayed at the Ritz, they would be provided. This I found rude and unbelievable. As I said to my travel companion, I’ve stayed in dumps that provided shower caps, etc. our hotel room cost $880 a night! I never want to stay at a Marriott again!

Very poor

Disliked: no slippers, no robe, no teeth kit.

Superb

Pleasant

Got a great view of...

Exceptional

Superb

Liked: Very clean and quiet. We were able to rest from a full day of sight seeing.
Disliked: Bed was pretty uncomfortable.