Lovely hotel lovely staff and...

Liked: Hotel was set in lovely grounds. Staff were very friendly and helpful
Disliked: Mattress was so soft woke up with a bad back. Breakfast was awful everything over cooked would expect for a hotel as nice as this to cook to order rather than a Buffett style breakfast like premier inn

poor service, Rooms ok pretty...

Liked: Food was very poor, Service behind the bar was awful they didn't have any lemonade, or any snacks at all

Superb

Disliked: Bar shut too early

Great Pet friendly Hotel

Liked: Great pet friendly hotel,Nice rooms with grass area outside for your dogs , not far from Portsmouth, ideal stop over hotel from The Ferry port.Quiet on a weekday ,Doggie box given Nice touch with blanket treats and a bowl..

The New Place met our...

Liked: Reception coffee/tea room was good when eventually told about it! Long term parking was fine.
Disliked: Signage to the property not clear. Location of reception some distance from the main house restaurants and bar with no covered way . Rooms are clean and organised but lights and electrical fittings require updating. Restaurant and bar staff were not fully trained in good service. They appeared to be trainees. Breakfast was poor for the price and not refreshed frequently enough which effected the quality.

A splendid hotel

Liked: The New Place never let's you down. Beautiful surroundings comfy bed clean as clean lovely bath and great swimming pool. Breakfast also top class
Disliked: ...

Disappointing

Liked: Great selection of breakfast options.
Disliked: Strong smell of sewage in the room from the drains. Staff explained that the buildings were old and that the cleaning staff had flushed through all the drains and run the showers with cleaner. Did offer me an alternative room but explained it would be in the same building with the same drains. I don’t blame the staff for this issue, but if it isn’t addressed it will continue to cause significant discomfort for future guests.

Very good

Passable