I was surprised at how pleasant the interior was given the scaffolding outside. The historical bicycles etcetera were intriguing as was the lovely van in the quadrangle. I had no idea what to expect from the hotel and was pleasantly surprised at how good it was. I would stay there again.

Liked: The room was in a quiet spot; clean and the reception staff very helpful.
Disliked: No. All good.

Breakfast left a lot to be desired.

Liked: Replacement room was much better. Receptionist very helpful and polite.
Disliked: First room was very claustrophobic and unsafe as there was window access to flat roof.

Kind friendly staff, good location

Liked: The person on duty at reception in the evening was absolutely excellent. Pleasant, professional, dealing with some really miserable person before I checked in and continued to provide excellent service, kindness and good humour.I liked the fact the place was clean and the carpet was new and there was a lot of renovation in progress.Coffee and tea making facilities in room good. Room clean
Disliked: The handle on shower didnt work and indeed fell off. I managed to put it back on but couldn’t shower so washed in sink, not ideal.Bed not uncomfortable exactly but not as comfortable as it could have been.Duvet thin. I was cold but finally got the heater working.Lack of lift a bit of a pain when you have bags but help was offered. Location excellent.

Very good

A night in Gloucester

Liked: The guy who checked us in was great and the place was in a convenient area.The room was big.Microwave & fridge
Disliked: We had an apartment, but I lt only had one chair, so we had to sit on the bed.(A little sofa would have been nice)Basic room.No parkingReception area needs decorating

Always a great value place...

Liked: A special thank you to Mari, always a friendly and helpful staff member. Owing to heavy rain, TV service was disrupted during the evening, which I didn't report until the following, due to a busy day. I was very kindly offered a late checkout in recompense, which was much appreciated.

Very good

Superb

Poor

Comfortable and very clean. We...

Liked: Excellent location. Modern facilities in the room. Comfortable and very fresh and clean.
Disliked: We thought the entrance and reception desk could have done with an update but it was clean and smelled fresh.

It was a perfect location...

Liked: Close central proximity to Cathedral and Docks.
Disliked: The bed was very low. The mattress very thin. It is winter, the radiators were off. No instructions for the second heater.